Any good stories about the Reliable Taxi Service in Mumbai, Maharashtra?? Appreciate the help!
I've been using Reliable Taxi in Mumbai for my weekly airport trips for about three years now. One story that really stands out happened last Diwali season.
I had a 6 AM international flight and booked a Reliable Taxi for 3 AM pickup. The driver (I think his name was Ramesh) arrived at 2:45 AM and waited patiently without honking. About 10 minutes before my scheduled pickup time, he gently called to check if I was ready rather than rushing me.
On the way to the airport, we hit unexpected traffic due to a truck breakdown on the Western Express Highway. Instead of just sitting in traffic, Ramesh quickly navigated through some side roads in Andheri that I didn't even know existed! He got me to the airport with time to spare.
The best part? When I returned two weeks later, I happened to get the same driver for my pickup. He remembered me and asked how my trip was! That personal touch and consistency is why I keep recommending them to friends and colleagues.
Oh, I've got a great story about Reliable Taxi in Mumbai! Last year during the monsoon, I had to get from Andheri to South Mumbai for an important meeting. The roads were completely flooded, and most taxis were either refusing to go or charging insane rates.
I booked a Reliable Taxi through their app, and the driver (Mr. Sharma) called me immediately to confirm the pickup. When he arrived, he actually had rubber boots in his trunk and waded through knee-deep water to help me and my luggage to the car.
What impressed me most was that he knew all the alternative routes to avoid the worst flooding, and he kept me updated throughout the journey about our progress. He even had phone chargers and bottled water available. We arrived only 10 minutes late despite the terrible conditions, and he refused to take any extra tip despite the challenging drive.
That experience turned me into a loyal customer. Their drivers are consistently professional and seem to have amazing knowledge of Mumbai's constantly changing road conditions!