Technology and Services

How to deactivate xtratime on mtn via sms?

1 answer(s)
Answer # 1 #

To deactivate Xtratime on MTN via SMS, simply:

  1. Compose a new text message
  2. Type "STOP" (without quotes)
  3. Send to 131

You should receive a confirmation message that Xtratime has been deactivated. This service gives you extra airtime when your balance is low, but it comes with a fee, so deactivating it will stop those charges. You can also dial 1314# and follow the menu options to deactivate, but the SMS method is the simplest. If you have any issues, you can always call MTN customer care at 180.

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