How to delete yelp for business?
Unfortunately, not as many satisfied customers leave feedback compared to unhappy customers. This can cause a significant drop in customer base, which – let’s face it – no one wants.
Sometimes you may even find your business on Yelp because a competitor submitted it. It’s quite the common practice these days – get your opposition more exposure so that you can trash them in public.
But what if there was a way to remove your business from Yelp? Would you jump at the opportunity?
The reality is that Yelp doesn’t delete business profiles even at the request of the business owners.
Even if your business has closed, Yelp will not remove the listing. As the company states; this is because they will show that your business is closed in the listing.
To report a business closure you’ll need to do this:
You can also let Yelp know that your business is closed using the iOS and Android app by logging in and tapping on the three-dot menu icon in the upper right-hand corner. Tap on the ‘Edit Business’ option and make the appropriate selections.
If you are in the process of remodeling or you’ll be closed for an extended period of time you can report a temporary closure. Using the same methods above, select the ‘Temporary Closed’ option.
Note: Even though you can’t permanently delete your business, following any of the above-mentioned steps does mean that your business will appear lower in the search results. While Yelp users may still find the business, it won’t appear at the top of the list.
With Yelp clinging to their ‘information is a matter of public record and concern’ policy, it’s hard to imagine them ever implementing a removal feature. Furthermore, it’s how the company makes money.
As mentioned briefly above, users and business owners can submit a listing to Yelp. This, in most cases, is a great thing. It is estimated that approximately 92 million people use Yelp each month. So, it’s basically free advertising assuming you can get good reviews.
Yelp offers plenty of free tools that business owners can use to improve the profile by adding relevant information, offering deals and reservations, and essentially working with Yelp to gain more customers.
Yelp suggests that even businesses that come down to a 1-star rating could turn things around with the right mindset and planning. There are enough success stories you can read in various articles around the web.
That’s not to say that there can’t be some special circumstances when Yelp might be helpful. You may get in touch with Yelp after you’ve claimed your business page. If the circumstances are extreme, then Yelp may be willing to make an exception.
However, it’s hard to say what those extreme circumstances would have to entail. Ultimately, your best bet is to ensure that you are getting the best reviews possible.
Fortunately, Yelp does have content guidelines that protect you from defamatory reviews. This can include your competitors leaving negative comments, it doesn’t pertain to the customer experience, or it includes inappropriate content.
You can report a review for removal. The Yelp team may remove the content based on the content guidelines provided here.
Although there’s no easy way to delete a business from Yelp, there are some methods that could work. However, they won’t work for just any business and for just any reason, so for the most part, you’re stuck with your ratings and reviews.
If that’s the case, wouldn’t it be better to just give in and try to make it work? After all, Yelp does offer plenty of tools and assistance to all business owners who are willing to work in a partnership.
There is also a more private method of receiving negative comments. If you don’t want your business profile to be muddy, you can use the TalkToTheManager tool from Yelp.
This allows customers to send their feedback via SMS. You can also reply to them. Don’t worry, as your number will not be made public. Even better, you don’t have to commit to using this. You can just try it out for a month and see how it goes before you decide to spend any money on implementing it.
Another cool thing about this tool is that it’s all happening in real time. Therefore, if a customer wants to complain, they can do so while still at the location. This might give you a chance to fix the problem before the customer leaves and unloads on your Yelp profile.
One common question is how to unclaim your business on Yelp. If you’ve sold it or transferred management you can use this link to report the transition to Yelp.
Of course, you can also transfer ownership directly to the new person in charge using the instructions at this link.
If your business is already listed and you’d like to claim it visit the Yelp Business Page and log in. Then, click on the ‘Claim this business’ link. When you’ve claimed the listing you can update hours and other information pertinent to your customers.
There is no way to remove your business from Yelp on your own, but you can request it. Unfortunately, this request is rarely granted due to Yelp’s policy and monetization plan.
Unless you have some special circumstances that may trump freedom of information and public concern laws, you’re likely out of luck. The good news is that you can still turn your business around if you stop fighting and start working with the tools Yelp puts at your disposal.
- Visit the Yelp website and log in to your business account.
- Click on 'Edit. '
- Select the option that best matches your business.
- Provide any details about your business and click 'Submit Changes. '
That said, for various reasons, you may decide to delete your Yelp account one day. Or, perhaps a close loved one has passed away, and you’re responsible for managing their digital afterlife. This may involve deleting accounts on platforms such as Yelp.
Regardless, don’t worry if you’re not sure how to delete a Yelp account, whether for yourself or someone who’s passed on. This guide will explain all the steps in the process. It also explains how to relinquish ownership of a Yelp business page.
Deleting a personal Yelp account is a very simple process. It involves the following basic steps:
Start by visiting the relevant Yelp page. Yelp will ask you to sign in to your account if you haven’t already done so.
Deleting your Yelp account involves sending a brief message explaining why you wish to. Once you’ve signed in, you’ll find the form you need to submit.
Yelp operates like any business. After you’ve submitted the request to close your account, a representative might get in touch with you offering reasons to stay. However, you should generally expect them to honor your request relatively promptly. Contact Customer Support if they don’t.
Keep in mind that deleting your personal Yelp account will also remove any content you’ve posted on Yelp. This includes photos and reviews. Additionally, once you’ve permanently deleted your Yelp account, you can’t restore it. You’ll have to create an entirely new account if you wish to start using Yelp again.
Is deleting a deceased loved one or friend’s Yelp account among your executor duties? If it is, you should know that depending on the circumstances, removing their account may not be as easy as you wish, or it may be extremely simple. You have two options:
If a loved one knew they were going to rely on you to delete their Yelp account after they passed on, they may have planned accordingly by giving your access to the account while they were still alive.
If they’ve done so, you can simply delete the account by following the same steps you would follow if you were deleting your own personal account. If you’ve skipped to this section of the blog, the section above describes the process.
Tip: Use a password manager tool to keep track of passwords for all accounts you may need to delete after someone passes on.
If you don’t have access to the account of the deceased, Yelp advises you to report the account. From a desktop computer, you can navigate to the user’s account, then click “Report this profile” below their user information. On the Yelp app, navigate to the user’s profile, tap the three dots in the upper right corner of the page, and select “Report.”
Yelp users don’t merely report accounts when someone has passed on. They may also report accounts when users are violating Yelp’s policies or Terms of Service. Thus, you’ll need to explain why you’re reporting an account when doing so. Yelp will also require you to provide some documentation proving the user has died, such as a link to an obituary.
If there’s any reason why it’s important to you for a deceased loved one’s Yelp account to be permanently deleted, you may wish to explain your reasoning when reporting the account. Yelp doesn’t necessarily delete a user’s account simply because they’ve passed on. However, if you provide your reasoning, they may be more inclined to remove the account.
Are you the owner of a Yelp business account for which you no longer have any use? Unclaim it by following these steps:
There are many reasons business owners sometimes choose to unclaim their Yelp pages. Often, they do so because they no longer own the businesses the pages represent.
However, sometimes a Yelp user retains some ownership of their business, but they’re no longer as actively involved in running it as they once were. If that’s the case in your situation, you don’t necessarily need to unclaim your Yelp business page entirely. You also have the option to transfer ownership or share it with another user. These are options to consider if you still wish to have access to your Yelp account.
After weighing your options, you may still decide that unclaiming your Yelp business page is the best choice in your circumstances. Head to the “Business page unclaiming request page” if so. You’ll have to search for your business by its name and location.
Select your business once you find it. Yelp will prompt you to contact Customer Support to formally unclaim your page. If there’s any question about whether you’re genuinely who you say you are, Yelp may ask for more information to ensure you’re not pretending to own the business you’re unclaiming.
You may have numerous potential reasons for choosing to delete your online presence on a platform such as Yelp. Business owners in particular sometimes choose to do so because they want to “start fresh” and distance their businesses from any negative reviews customers have left.
Unclaiming your Yelp business page won’t achieve this goal. Generally, Yelp doesn’t delete business pages, even when owners unclaim them.
Whether you’re a Yelp user, business owner, or responsible for deleting the online accounts of someone who recently passed away, deleting a Yelp account essentially involves contacting Yelp’s Customer Support directly. That said, this was a general overview, and if you have more questions, you should reach out to Yelp for answers.