How to transfer metro service to another phone?
Transferring Metro (by T-Mobile) service to another phone depends on whether you're keeping your number or getting new service. Here are the scenarios:
Keeping your existing number:
- SIM card transfer (if same SIM size):
- Remove SIM from old phone
- Insert into new phone
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Service should activate automatically
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New SIM card needed:
- Visit Metro store with ID and account details
- Get new SIM card activated
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Or call customer service for SIM replacement
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eSIM transfer:
- Contact Metro support to transfer eSIM to new device
- May require visiting store for verification
Transferring service to another person:
- Account takeover process:
- Both parties visit Metro store with ID
- Complete Transfer of Responsibility
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New account holder takes over the number
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Requirements:
- Original account holder must be present or provide authorization
- New account holder needs valid ID and credit check
- No outstanding balance on account
Important notes: - Backup data before switching phones - Unlock old phone if you plan to use it with another carrier - Keep account PIN handy for verification - Update device in Metro system to ensure proper service
The easiest method is usually visiting a Metro store with both phones and your account information. Their staff can handle the entire transfer process smoothly.
If you're just moving your service to a new phone yourself, the SIM transfer method is quickest, provided your new phone uses the same SIM size.