How to use whsmith staff discount online?

Using your WHSmith staff discount online requires a specific process. Here's how it works based on my experience as a former employee:

Online discount process:

1. Get your staff discount code from your manager or HR portal
2. Shop on whsmith.co.uk as normal
3. At checkout, look for the "Promo Code" or "Discount Code" field
4. Enter your staff code and apply it
5. The discount should reflect in your order total

Important limitations: - Some exclusions apply - typically on technology, gift cards, and certain brands - Discount percentage varies (usually 20-25% for staff) - May require verification if it's your first time using it online - Cannot combine with other promotional codes

If you have issues: - Contact store manager for correct discount code - Ensure you're logged in if there's a staff portal - Try different browsers if the code field doesn't appear - Call customer service with your employee details

Some employees find it easier to shop in-store where the discount application is more straightforward. The online system can sometimes be glitchy, so be patient and double-check that the discount applied before completing your purchase.