Tristram Centeno-Rodriguez

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You can learn more about the features and services by clicking the link.

Hlb.com.my is a personal banking website.

Q3.

How do I get access to the internet?

You have to register for a connect account on the website or on the app to get access. Refer to Q1 for the steps to register.

The same password and usernames can be used on both the online and the app.

Q4. Who is eligible to register?

A3.

Personal banking customers with an active account can register for the service.

Q5. What are the minimum system requirements for the internet?

A4 The minimum system requirements are suggested by us.

Q5.

What will happen if I use an outdated Internet browser to access the online portal?

To five. We recommend that you use the internet browsers specified above. Outdated internet browsers' display capability is very limited, and that's not good news for HLB Connect Online, as it will not look or function the same in an updated browser. outdated internet browsers are more vulnerable to security issues and are less stable.

Q7. Can I access it from abroad?

A6. If you have a computer terminal or electronic device with an internet connection and an active data service, you can access the service from anywhere in the world.

Q7. Is there a fee when using the service?

A7

There is no fee for using the app. Fees may apply to some banking services offered on HLB Connect.

Q9. What kind of security protection does the bank provide to its customers?

A8.

The bank has security features.

Q9. What is the PIN for a credit card?

A9. A PIN is a personal identification number. You can use this temporary PIN to register for a service.

You will be asked to create a new PIN as part of the card activation process.

Q.

A temporary ID is what it is.

A10. It is an ID with 10 characters that you can request at any of our branches.

If you need assistance, please call our Customer Service.

Q11. There is a validity period for the Temporary ID.

A11.

The validity period is three days.

Q13. How long will it take for me to receive the email confirmation for my Temporary ID?

A13.

It will take up to 3 days to process your request.

Q14. What is the use of the acronym.

A13. "Transaction Authorization Code" is what it means.

A 6-digit unique security code is required.