Aisha Gisondo

Where safety is concerned, Inspectors are looking for evidence that the care home's environment is safe, that equipment looks safe and that equipment is being used the correct way. They will be speaking with residents to check whether they themselves feel safe and protected by staff members and that they are confident that their belongings are safe and secure at the home.

Furthermore, the Inspector will assess whether there is adequate staff on duty with the required skills to care for the residents. They will be observing whether residents are protected from any form of abuse or bullying from others in the home and that any accidents are dealt with quickly and effectively.

Inspectors will be looking for evidence that medication is being administered safely and effectively by staff members. As well as this they will be observing whether the home is being kept clean and hygienic to prevent the risk of infection.

Where effectiveness is concerned, Inspectors will be looking for evidence that residents views are taken into consideration such as individual likes, dislikes & preferences. They will be observing whether residents are receiving the right food & drink and enough of it.

The Inspectors will be assessing whether staff have the right knowledge, qualifications and skills to be able to provide care to residents effectively. More so, that they ask residents for consent to their care, treatment and support. They will also be assessing whether staff are aware of the residents' individual care requirements.

Inspectors will be looking out for signs that staff members know their residents and are aware of their individual care requirements and preferences. Also, they will be assessing whether residents are encouraged to express their own views on how the home is run and their surroundings.

Another indicator that Inspectors will look out for when assessing how caring a care home is, is whether residents have access to advocates and whether staff members are aware of residents' wishes for how they wish to be cared for as they approach the end of their life.

CQC's Inspectors will be actively looking for evidence that residents are being treated with dignity and respect at all times and have a trusting relationship with staff members. As well as this, a demonstration that residents' privacy is respected.

The Inspectors will be interested in the homes visiting policy for friends and family members of residents.

When reviewing how responsive a care home is, an Inspector will be interested in viewing how detailed residents' Care Plan's are and whether the resident and their friends & family have been involved in the creation of the plan. They will be looking for evidence that Care Plan's are being adapted in line with residents' evolving care requirements. The Care Plan should include information about the Resident's whole life such as their personal goals and abilities.

During an inspection, Inspectors will be assessing whether staff members are trying their best to help prevent feelings of loneliness for residents and whether they encourage their residents to maintain interests and hobbies.

Inspectors will be looking for evidence that hospital visits are planned with the resident and that all concerns from residents, their friends & family and staff members are taken seriously by the Senior Team.

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