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What products reduce the amount I have to pay if the vehicle is damaged during the rental? If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to than the excess stated on your rental agreement for each clearly separate incident of damage meaning you'll pay for the lower amount between the cost of repair or replacement and the excess for each clearly separate incident of damage, plus a damage processing fee and an on the ground vehicle idle time fee, invoiced as stated in our tariff conditions. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. How much is the excess? This is stated on your rental agreement, and also in your booking confirmation email, for each clearly separate incident of damage. You can reduce the excess even further by buying an excess reduction product. Please note that if you damage the vehicle on more than one occasion, you must, to the extent the law will allow, pay the excess stated on the rental agreement for each clearly separate incident of damage. How do I get Damage Waiver (CDW)? In most cases, Damage Waiver is provided with the vehicle as standard. If it's included, it will be stated on your rental agreement and in your booking confirmation email. If it isn't included, the price depends on the vehicle you're renting and the place you're renting it from. But you can expect it to cost between 11.04 Euro and 24.08 Euro a day. Is there an excess reduction product available to reduce my excess further? Yes, (Super Cover) is an excess reduction product which reduces your excess to zero except for vans. This also cancels the damage administration fee and the on the ground vehicle idle time fee. Please see our tariff conditions. Will I need to pay if the windscreen or any other window is damaged? Yes. However, Windscreen Protection (LI) reduces the amount you have to pay if the windscreen or any other window is damaged to zero. How do I get Windscreen Protection? If you've bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you're renting and the place you're renting it from. But you can expect it to cost between 1 Euro and 3.01 Euro a day. What happens if I damage any optional extras I rent from you? If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.
Are there any times when the excess would not apply? Yes, the amount you pay will not be reduced if damage was caused by or as a result of:
What do I have to pay if I don't have Damage Waiver? If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you'll have to pay:
Where can I find information of damage charges I've paid? If we find damage, we'll charge the amount you have to pay to your card. Unless you've asked us to send you a receipt by post or email, you'll be able to find details of this payment here.
Theft
What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental? If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement, plus the processing fee charged as per our tariff conditions. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you. How much is the excess? Depending on car group rented, customer is liable for an amount ranging between 10,000.00 Euro and 44,000.00 Euro if Theft Protection (TP) is not taken. Purchase of TP reduces liability to an amount between 800.00 Euro and 1600.00 Euro depending on car group rented for theft of the Avis vehicle.You can reduce the excess even further by buying an excess reduction product. How do I get Theft Protection waiver? In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it isn't included, the price depends on the vehicle you're renting and the place you're renting it from. But you can expect it to cost between 5.02 Euro and 9.03 Euro a day. Is there an excess reduction product available to reduce my excess further? Yes, Super Cover is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to cost between 12.04 Euro and 24.05 Euro. To get the SCDW you also need to have Collision Damage Waiver (CDW) and Theft Protection Waiver (TP) . SCDW is between 12.04 Euro and 24.05 Euro a day. What happens if I lose any optional extras I rent from you or if they are stolen? If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.
Are there any times when the excess would not apply? Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of:
What do I have to pay if I don't have Theft Protection? If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you'll have to pay:
If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you. Where can I find information of theft charges I've paid? If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we'll charge the amount you have to pay to your card. Unless you've asked us to send you a receipt by post or email, you'll be able to find details of this payment here
Damage to people and their property
What do I have to pay if I injure someone whilst driving? Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle. Are there any times when third party liability cover would not apply? If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:
What products cover the driver of the vehicle? Personal Accident Insurance (PAI) covers the driver of the vehicle persondriver of the vehicle in the event of an accident, and in addition the luggage and personal belongings of the driver of the vehicle in the event of damage, theft or loss. PAI provides the following benefits:
Who provides Personal Accident Insurance? Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, SCA retains 20% of the price you pay after insurance premium tax has been deducted, as commission. How do I get Personal Accident Insurance? If you've bought Personal Accident Insurance, it will be stated on your rental agreement.
Can I increase my cover and reduce my excess? Yes, you can purchase our Super Personal Accident Insurance (SPAI) insurance which increases your cover, reduces your excess to Euro 50 per claim, and provides the following enhanced benefits:
Is Super Personal Accident Insurance available when renting any vehicles? Yes, you can buy Super Personal Accident Insurance not matter what vehicle you rent. How do I get Super Personal Accident Insurance? If you've bought Super Personal Accident Insurance, it will be stated on your rental agreement.
What will you pay if I don't have Personal Accident Insurance? If the driver of the vehicle is involved in an accident and is injured or dies, no compensation will be possible through us. If any personal items in the vehicle are damaged, lost or stolen, their repair or replacement will not be borne by us. For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.
Protection packages
I want to buy more than one protection product, can I get a protection package? Yes, we offer a variety of protection packages:
The price depends on the vehicle and location but you can expect it to costs between 25.14 Euro and 167.66 Euro a day.
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