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If this is your first BTO application, the long-drawn-out process can be intimidating and confusing, and the acronyms can make you want to tear your hair out.

But if this isn’t your first rodeo, then you’re probably here wondering what the hoo-ha is about the new HFE letter—check out our guide here.

Regardless of where you are in your homeowning journey, don’t fret, you’re not alone. In our comprehensive guide, we will delve into the various steps involved in purchasing an HDB BTO flat in Singapore, covering everything from determining your eligibility to the application process to your considering your financing options.

By the end of this guide, you should have a clear understanding of what it takes to navigate the HDB BTO flat-buying process and make an informed decision that suits your needs and preferences.

Watch: Buying an HDB BTO in Singapore — from Flat Application to Key Collection

To buy an HDB BTO flat, you’ve got to first be eligible, otherwise, the government is going to slam the door in your face.

You must satisfy one of the following in order to purchase a BTO flat:

In addition, you’ll have to ensure you’re not making too much money to qualify for the flat you’re eyeing. Here are the income ceilings for the various types of flats:

You must also not own any other property, HDB or private, locally or overseas. If you are currently a property owner, you’ll need to dispose of your ownership within 6 months from the date of key collection.

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In 2023, the government introduced a new step to the BTO process—the application of the HFE Letter.

From 9 May 2023, even before you start searching the web for new launches, the HDB requires you to first apply for an HDB Flat Eligibility (HFE) letter through the HDB Flat Portal. You will need your Singpass to sign in.

This letter will set out whether you are eligible to buy a flat, apply for the Enhanced CPF Housing Grant and take up an HDB or bank loan. In other words, it will mine your data and tell you most of what you need to know.

You cannot escape applying for the HFE Letter even if you already have all the necessary information. Without it, you cannot even apply for a flat.

It can take up to 21 working days for the HFE Letter to be issued after receipt of your application and supporting documents. The HFE Letter is valid for 6 months from the date of issue.

So, once you (and your fiancé, if applicable) decide you want to try for a flat, you should apply for the HFE Letter asap rather than wait until a launch you are interested in rolls around.

The HFE Letter is not to be confused with the now-defunct HDB Loan Eligibility (HLE) Letter, which was meant solely for those taking out an HDB Housing Loan. The HLE Letter was meant to be applied for AFTER balloting for a flat, and only those taking out an HDB loan had to apply.

The HFE Letter now replaces the HLE Letter. But do note that every single applicant, regardless of loan, needs to apply for the HFE Letter BEFORE balloting.

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First, you’ll have to check the HDB website regularly for news of upcoming sales launches. To make life easier, sign up for HDB’s eAlert Service so you can be notified of upcoming launches.

HDB typically announces upcoming BTO projects 5 or 6 months prior to their launch, although details sometimes change. Still, this should give you ample time to plan for the location you want. You can also view recent launches here:

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When you see a launch in an area that interests you, pay $10 to ballot for it during the BTO application window.

If you thought striking Toto was hard, try balloting for an HDB flat. How many tries it takes you to get a flat depends on your luck. While some people get it on the first or second try, we’ve heard of cases where couples tried more than 10 times to no avail.

Expect to wait a maximum of 2 months to know if you are successful or not.

See HDB’s website for more details on the HDB BTO application process.

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Finally! The heavens smile upon you and you receive a decent queue number. After buying 4D on your lucky day, what’s next?

Before you progress to the next stage and sign your life away, it’s worthwhile to plan your finances using this helpful HDB tool.

A crucial part of the financing process is to decide on whom to get your home loan from. You have a choice between taking out an HDB loan vs bank loan.

First-timers typically go for an HDB loan since they require no cash downpayment (see below), but if you’re savvy and have enough savings, you can opt for a bank loan to get lower interest rates.

Either way, you’ll need to get some kind of loan approval in principal BEFORE you chope the flat. You’ll need to have all your loan documents in order to sign the lease agreement.

HLE Letters are no longer part of the process. With the new HFE letter, applicants should have worked out their financing options ahead of time

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You’ll get called in to select a unit from 4 weeks after the release of the ballot results.

Your queue number will determine your priority in choosing a unit. The number of people allotted queue numbers will exceed the number of units, so if your queue number is way out there, chances are you won’t be able to get your hands on a unit and will have to ballot again.

When it comes time to show up at HDB Hub to book your flat, don’t forget to bring along your IC and income documents, if you are taking a housing loan from the HDB.

Once you’ve selected your unit, start the purchase process by paying the option fee on the spot. The amount which you have to pay depends on your flat type. Note that payment can only be made via NETS.

You will also apply for your CPF housing grants at this point. Make sure you download the application forms for Enhanced CPF Housing Grant and bring them along to your flat booking appointment.

Read more: HDB Grants Guide 2022 — What’s the Max CPF Housing Grant You Can Get?

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In the past, you’d have to make a trip back to HDB Hub to sign the lease agreement within 4 months of booking a flat. But now, the wait between flat booking and signing the lease agreement can be up to 9 months.

Make sure you’ve gotten your HDB loan or bank loan arrangements in order by that time.

On the day you sign the lease agreement, you’ll have to fork out the downpayment, as well as stamp duties and legal fees.

You must make your downpayment on the day you sign the lease at HDB Hub.

How much your downpayment will be depends on whether you’re taking out an HDB or a bank loan.

For those taking out a bank loan, the above scenario is based on a Loan To Value (LTV) limit of 75%. The LTV determines how much you are able to borrow from the bank in order to finance your home purchase.

Your legal fees and stamp duty can be paid using a mixture of cash and CPF. The stamp duty rates are as follows:

If you’re a couple in your 20s applying for a BTO for the first time before the younger applicant’s birthday or an existing flat owner downgrading to a 3-room or smaller flat in a non-mature estate, you can apply for the Staggered Downpayment Scheme.

As the name implies, this allows you to split the downpayment into two payments:

If you’re wondering how this differs from the regular downpayment scheme, it lets you push a larger percentage of your downpayment to the day you collect your keys.

For those taking out a bank loan, the following is the breakdown of payment:

However, if you’re taking out an HDB loan, then the following applies:

The DDS is for seniors aged 55 years and above who are downsizing their flats. They should still own their existing flat at the time of application and have booked an uncompleted 3-room or smaller flat in an HDB sales exercise.

Buyers who successfully apply for the DDS will only have to pay stamp duty and legal fees when they sign the Agreement for Lease. They only need to pay the purchase price of the flat upon collection of the keys.

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At some point, HDB will notify you to say that you can pick up the keys to your unit. Hooray!

The day you collect your keys, years later, you’ll have to pay the following:

For those taking out a bank loan, the following example is based on an LTV limit of 75%.

If you already own an existing HDB flat, you can take out a Contra Payment Facility that will enable you to save a bit of money while coordinating the sale of your first flat and the purchase of the new one.

If you do not intend to take out a loan, you can opt for the Temporary Loan Scheme which will enable you to use the nett proceeds from the sale of your existing flat to pay for your new flat without having to take out a housing loan.

As a second-time flat buyer, you’ll need to pay a resale levy when you sell your existing flat to buy a new one. The resale levy will be automatically deducted by the HDB from your sale proceeds. If there is any shortfall, this must be settled in cash.

When you collect the keys, you’ll also be charged the following:

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You can sign an HDB Power of Attorney (POA) appointing another person to act on your behalf in specified matters.

For instance, you might appoint someone to help you sign certain documents such as the Agreement to Lease. This might be necessary if you are not in Singapore on certain dates.

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