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What is blind transfer?

10 Answer(s) Available
Answer # 1 #

A blind transfer is when you transfer the caller to a ring group or another agent without speaking to the new agent first. Using this option, the agent you select for transferring the call will hear their phone ring and can accept or reject the transfer. Once the call is accepted, it will be dropped on your end.

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Tamannaah Kawda
COMMISSARY ASSISTANT
Answer # 2 #

These blind transfers happen if you have an employee who doesn't want to take the call, has a disgruntled customer, or doesn't think it's for

[3]
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Abhigyan Brosnan
CAN CONVEYOR FEEDER
Answer # 3 #

A friendly passing of the torch, if you will. The other is a quick and easy alternative when no conversation or prior information is necessary. It's called a blind

[2]
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Conleth Ponciroli
Beatboxer
Answer # 4 #

Blind Transfer. Maybe it's that period of the year whereby your firm receives tons of calls from clients or maybe your conversion campaigns are beginning to work.

[2]
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Antonia Dudley
FEATHER CURLING MACHINE OPERATOR
Answer # 5 #

Blind transfer is a way to send your call directly to another number. You will not speak with the other party, you will simply send the call. You can

[2]
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Urvashi Webber
HEAT TREAT SUPERVISOR
Answer # 6 #

You can transfer calls between agents in two ways. When you receive a call from your customers and you nedd to transfer the call to other Blind call transfer.

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Kulwant Rout
HARVEST WORKER FIELD CROP
Answer # 7 #

Blind Transfer. A blind transfer is when you transfer the caller to a ring group or another agent without speaking to the new agent first. Using this option

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Sajal Ravi
CARTRIDGE LOADER
Answer # 8 #

Other terms commonly used for an unannounced transfer include "unsupervised" and "blind". Unsupervised call transfer can be either warm or cold - depending

[1]
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Kishore Pendkalkar
SIZING MACHINE AND DRIER OPERATOR
Answer # 9 #

When the person receiving a call transfers the caller to another person without telling the that person anything about the caller or why they are calling. This is

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Indira Mulligan
WOOD TURNING LATHE OPERATOR
Answer # 10 #

Blind Transfer involves passing a call without notifying the desired party/extension. It is also known as unsupervised transfer or cold transfer.

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Namrata Gharse
WOOL SACKER