What is blind transfer?

A blind transfer is when you transfer the caller to a ring group or another agent without speaking to the new agent first. Using this option, the agent you select for transferring the call will hear their phone ring and can accept or reject the transfer. Once the call is accepted, it will be dropped on your end.

These blind transfers happen if you have an employee who doesn't want to take the call, has a disgruntled customer, or doesn't think it's for

A friendly passing of the torch, if you will. The other is a quick and easy alternative when no conversation or prior information is necessary. It's called a blind

Blind Transfer. Maybe it's that period of the year whereby your firm receives tons of calls from clients or maybe your conversion campaigns are beginning to work.

Blind transfer is a way to send your call directly to another number. You will not speak with the other party, you will simply send the call. You can

You can transfer calls between agents in two ways. When you receive a call from your customers and you nedd to transfer the call to other Blind call transfer.

Blind Transfer. A blind transfer is when you transfer the caller to a ring group or another agent without speaking to the new agent first. Using this option

Other terms commonly used for an unannounced transfer include "unsupervised" and "blind". Unsupervised call transfer can be either warm or cold - depending

When the person receiving a call transfers the caller to another person without telling the that person anything about the caller or why they are calling. This is

Blind Transfer involves passing a call without notifying the desired party/extension. It is also known as unsupervised transfer or cold transfer.