What is itam in servicenow?

• Asset identification: The first step in IT asset management is to create a detailed inventory of all IT assets.
• Tracking: This involves using an ITAM tool or system to continuously monitor IT assets.
• Maintenance: IT assets are maintained according to their lifecycle stage.

ServiceNow IT Asset Management (ITAM) is a product within ServiceNow's IT Workflows solutions that automates the end-to-end lifecycle for software, hardware, and cloud assets—on one platform. The application incorporates the physical, technological, contractual, and financial aspects of managing IT assets.