What is yvr cookie?

“I want every customer to have an amazing experience, from start to finish,” she explained. “A gooey, warm, melty cookie is part of that epic experience they see on Instagram or in the videos we take. It is super important that they can achieve that at home.” Lisek, along with Konstantyn Kopystynski, are co-founders of YVR Cookie, a Vancouver-based gourmet cookie e-tailer. Without a storefront to tempt potential customers with smells and samples, the company has instead baked up a unique customer experience that creates a tasty connection with customers delivered to their door.

A former university athlete and fitness competitor, Lisek understands the value of a “cheat day” – that one day of the week where clean eating can be sidelined in favour of some tastier treats. Unable to find the cookies she saw competitors snacking on in the U.S. – “they were huge, stuffed and topped with all these crazy good things” – she decided to make her own.

A baker since youth, Lisek first created a salted caramel pretzel cookie – “thick and packed with goodies” – for family and friends. Other recipes soon followed. To showcase her creations, she launched an Instagram account called YVR Cookie – YVR being the International Air Transport Association code for Vancouver.

Soon, her creations were getting more attention from co-workers, competitors and complete strangers. In August 2019, Lisek and Kopystynski, who originally met at the gym, went from selling cookies out of the back of their car at fitness shows to creating an online store and committing themselves full-time to their business. They had just moved into a shared kitchen facility and hired their first employee when the pandemic hit and comfort food like cookies took off in popularity. When the world shut down, that’s when YVR Cookie made its big push. By September 2020, the team had moved into its own bakery, upgraded equipment and grew the team to 20 employees.

Today, YVR Cookie continues to grow its operations and distribution thanks, in part, to a focus on customer experience.

Your gourmet cookie business doesn’t crumble without a storefront. “It is about creating an experience not replacing one,” explained Kopystynski, YVR Cookie CEO. “That is the intentionality behind it. We recognize there is a trade-off. But for us, customer experience is about creating an excitement, a feeling. It doesn’t require a physical store.”

For customers, that experience starts online. On the company website, original photography shot by Lisek showcases the “gooey and epic” natureof the cookie experience, as well as immediately  connects potential customers with the YVR Cookie community through reviews.

On the back end, Kopystynski specifically cited Shopify as helping grow their business. “The base platform is simple, but what really stands out is their app/developer marketplace to make customizations within their infrastructure,” he said. “We are able to customize a lot from a user experience perspective and for order management and reporting. As a result of having a streamlined order management and reporting system, we are able to scale our operation efficiently.”

You might also like:

Shopify also integrates many tools into its software, such as Drip (email marketing software) and Grin (creator community manager). The brand also uses Canva online graphic design software to create its aesthetic without being design experts. But YVR Cookie’s social media is where the brand not only takes on its personality but follows customers home with their orders.

“Instagram makes it easy for us to be a part of people’s experience while they’re actually receiving and eating the cookies,” said Lisek, YVR Cookie Creative Director. “We can be right there – I can message someone live as they’re trying the cookie, hyping them up, getting excited with them, asking what their favourite thing about the cookie was. That has been at the core of our customer service ever since – being engaged with the whole experience.”

The company’s shipping philosophy starts well before the boxes come out – they are thinking about shipping while in the kitchen creating. Lisek and Kopystynski will tell you that there is a balance between a great-looking cookie and one that ships well.

“The cookies themselves are pretty durable, but one of the most important things to take into consideration is if the toppings are going to ship well. That’s the challenge,” Kopystynski said. “It’s a big challenge. If we had a physical location, we could go crazy with the toppings – but we learned the hard way that crazy toppings don’t usually survive the shipping process.” That’s why packing and shipping are almost as important to YVR Cookie as the treats themselves. “The unboxing experience had to be great from the start,” Lisek said. “We wanted it to look nice, for customers to want to take photos and videos with it. Normally, you buy a box of cookies, peel back the aluminum and have some cookies there. I wanted to be different, immaculate every single time, fun and Instagrammable. I wanted people to take videos of unboxing. I wanted them to want to share.” The high-end experience is packed with surprises throughout. They love to use the word “crispy” to describe it – and that is a perfect word for it. Customers open the box to crisp tissue paper folded like a military cot and sealed with a cute sticker. Below that, they find a welcome note (with reheating instructions) atop crinkly packing material.

Another layer down they find individually cello-wrapped and labelled cookies sitting on top of biodegradable packing peanuts. It is all so tight and neat. It is a, well, “crispy” experience.

Achieving this experience did not happen overnight. In fact, it involved a tremendous amount of trial and error – and people.

“We have an incredible group of people who care so much,” Kopystynski said. “They’ll look on our Instagram stories featuring customers and notice a well-put-on sticker and crispy tissue. They take a huge amount of pride in seeing that and will compliment each other for doing a great job.”

For YVR Cookie, the future is already in progress as many of the company’s long-range initiatives launched in early 2022. The company will continue its focus on next-day delivery within its local shipping radius and two-day shipping to Ontario. The efforts also include further growth in Eastern Canada plus an expansion into the United States.

“The things that happened in the pandemic put us in a position now where we can focus on the bigger stuff – moving into more markets, making things more accessible, streamlining operations,” Kopystynski said. But no matter how big it gets, both co-founders stressed, customer experience will be baked into the operation.

Peanut butter dough, loaded with milk chocolate chunks and reese's pieces. Each cookie is stuffed with a king-sized reese's peanut butter cup and topped with even more reese's pieces. Allergens: Egg, Dairy, Gluten, Chocolate, Peanuts. Peanut butter dough, loaded with milk chocolate chunks and reese's pieces.

For this detailed YVR Cookie review, we tried 12 flavors, including some of their limited-edition Halloween cookies.

Fresh homemade gourmet cookies, delivered by mail? What could be better? Let’s consider the pros and cons of ordering from YVR Cookie.

My co-reviewer “Frankenstein” (5 1/2 years old) and I will weigh in, to help you decide if purchasing a box of YVR Cookies is right for you.

As well, take advantage of the YVR Cookie discount code below to take 10% off your order today.

As an affiliate partner of various brands and sponsored content, we may earn commission on qualifying purchases. Disclaimer | Advertise With Us

There’s no escaping the allure of delicious, freshly baked cookies. Whether you’re a fan of chocolate chip, oatmeal raisin, or any other flavor, cookies are a must-have in any home cook’s arsenal.

But what if you don’t have time or the desire to make your own? Well, you can always count on YVR Cookie to deliver some of the best gourmet cookies around.

YVR Cookie is a cookie company from Vancouver, BC that creates jumbo cookies in decadent flavors. They specialized in giant stuffed cookies filled with ingredients in the middle that melt when the cookie is warmed.

With a variety of fun flavors available, there’s something for every sweet tooth. And with this discount code available, there’s even more reason to get in on the action!

The cookies are ready-to-eat but they are recommended to be microwaved, so you can enjoy them warm.

Heating your YVR Cookie up activates the oozy surprises hidden in the middle!

There are plenty of reasons to get your hands on YVR Cookie’s delicious treats delivered to your door.

For one, they’re some of the best, most outrageous oversized cookies around. YVR Cookies make a great gift, perfect for any occasion.

Second, sheer convenience. Who has time to bake cookies themselves? We get just about everything delivered by mail nowadays, so why not cookies, too?

Frankenstein and I chose a box of 12 cookies. We ordered a week before Halloween so we were able to select some Halloween cookies in addition to the YVR Cookie mainstays.

When we broke this dark chocolate with white chocolate chips cookie open, we discovered that it had a surprise “bloody” filling. This was a big hit with Frankenstein.

Just like the Peanut Butter cups you love, but in jumbo cookie form!

The ooey-gooey caramel center contrasted with the salty outside is a fun experience!

I did not expect to love this one so much. But it’s a gem.

Other YVR Cookies We Tested:

All of them passed the deliciousness test and are approved by my co-reviewer and me.

Ordering from the YVR Cookie website was easy. I was able to pay with my card with just a few clicks.

They quoted that my box would arrive in 5 days. (Shipping to Vancouver Island). Yet, I was pleasantly surprised that it arrived in only 3 days.

Let’s consider the pros and cons of purchasing from YVR Cookie.

YVR Cookies are best enjoyed as soon as they arrive at your door. The company suggests that the cookies will stay fresh for up to 2 weeks when stored in a cool dry place.

I tested this advice myself and extended this YVR Cookie review to span 2 weeks. I found that indeed, 14 days after the box arrived, the remaining cookies were still just as tasty as the ones that were tested first.

You can also freeze YVR Cookies for up to 2 months.

YVR Cookie is located in Vancouver, British Columbia, Canada.

YVR Cookie is owned by Monique Lisek, a Simon Fraser University graduate.

YVR is the airport IATA code for Vancouver International Airport. Locals also joke that YVR stands for “Yes, Very Rainy,” as it rains often in Vancouver British Columbia.

To reheat your YVR Cookie and enjoy it warm, simply place it in the microwave for 30 seconds.

Yes, use this link to get 10% off your entire order at YVR Cookie.

YVR says, “Each dough starts with rich European-style butter, creamed with brown and white sugar. We use Canadian eggs, and flour. We source the chocolate for our cookies from Belgium for an unmatched smoothness.”

YVR Cookies pricing: Customers can choose a box of either 4, 6, 9, or 12 cookies. A box of 4 cookies starts at $27.99. With tax, you can expect to be paying about $8 per cookie.

If desired, once you select your first box, you can then increase the box quantity to double, triple, or quadruple that order.

YVR Cookies are shipped Canada-wide.

Yes, check out their website for local pickup options.

Enter your info below to see the full YVR Cookie calories and nutritional info:

We respect your privacy. Unsubscribe anytime.

Is YVR Cookie worth it? When it comes to the perfect comfort food, nothing beats a warm, gooey cookie. And who can resist a delicious delivery of gourmet cookies right to your door?

Whether you’re looking for a sweet treat on a rainy day, a thoughtful gift, or an afternoon pick-me-up, YVR is worth your consideration.

We have determined that although YVR Cookies are expensive, they are worth the price. Because they are so delicious and conveniently shipped overnight, we can’t argue with $8 per cookie.

With convenient delivery right to your home or office, these sweet little morsels are perfect for any occasion.

From the fan-favorite Dunka Cookie to Reese Peanut Butter flavor, YVR Cookie has something for everyone.

We hope this honest YVR Cookie review helps you in your search for the perfect gourmet cookie delivery service. So whether you’re in the mood for a sweet or savory cookie, YVR Cookie is the perfect solution for your every craving.