Why does my tesla say no connectivity?
— Hi! Since I got my car back from Tesla service a few days ago I haven't got any internet connection for some reason."No connectivity? — Tesla Forums"4 Jan 2019"No Connectivity for many days — Tesla Forums"22 Feb 2020"No Connectivity — Tesla Forums"11 Jun 2018"any update on the cellular reconnect issue? — Tesla Forums"2 Jan 2020"More results from forums.tesla.com
Early Tesla vehicles still equipped with 3G modems are starting to lose connectivity as 3G networks are shutting down, but there are still ways around it.
From the start, Tesla has made sure that its vehicles all come with an internet connection.
It was important for Tesla to deliver some connectivity features, but it was also essential for the automaker to collect data from its fleet, which proved super useful for the progress of its Autopilot system and now its Full Self-Driving Capability package.
That’s why Tesla included internet connectivity on all vehicles since the release of the Model S in 2012.
However, early Model S vehicles (pre-June 2015) were equipped with a 3G modem, and now 3G networks are starting to come offline as some cellular companies only support LTE during the move to 5G.
In a letter to affected owners, Tesla warns about the change, which is starting to affect owners:
The $200 upgrade might sound like a lot, but those vehicles are included on Tesla’s Premium Connectivity service for life, so it’s definitely worth the upgrade.
However, if you don’t want to, you can always use your phone as a Wi-Fi hot spot.
Last year, Tesla pushed a software update that allows users to keep the Wi-Fi connectivity on when in drive, which enabled the use of your phone’s Wi-Fi hot spot.
This can be a solution, but it won’t enable remote control of the vehicle, since you want to use that when you (and your phone) or not with the car.
I have a 2012 Model S that is still awesome. I haven’t had the LTE upgrade yet because the 3G networks in Canada are supposed to still be around for a few more years.
However, Tesla still sent me that warning.
Hopefully, the contracts with the networks in Canada are still going, but I think I’ll pay for the upgrade. With Premium Connectivity included, I think it’s worth it.
It happens due to internal bugs, software available for update, wrongly sign-in to the account, or a bad LTE modem. Here’s how you can troubleshoot the Tesla premium connectivity not working issue:
If you want to know the procedure in detail, then I’ll explain each of them in step-by-step instructions. Keep On Reading!
In this section, I’ll show you 4 solid ways that solve the bugs of premium connectivity in Tesla cars. If your one isn’t working, try the given fixes:
A lot of times the premium connectivity in Tesla can’t work even if you paid for it but have not signed into your account in the right way.
Check if the premium connectivity sign is showing on your verified Tesla account (not the app). This will help you troubleshoot the issue.
Just go to the Tesla website (the official one) and click on the Account option. And then, give the passcode to enter your account and check if everything seems okay.
In most cases, Tesla might not have premium connectivity to use the special features due to some reasons. These includes:
In 2 ways, you can activate the Tesla premium connectivity. One is through your car touchscreen and another way is via the Tesla app. Here’s the procedure for each method:
In my opinion, this option is great for road trips in a long distance. This uses a great cell network (even better than a phone cell network which I find awesome).
It let you enjoy streaming services, better navigation, maps, live camera, and so on. Yes, the $10 + applicable tax per month charge can be an issue but the features are high-end to enjoy.
Take a look at the features you’ll get through this:
— Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. . Almost 100% of the time when I get into my car it shows the message of No connectivity, with the . Does this happen to everyone else often? . I spoke to the mobile service tech and he said this is likely a software bug ."No LTE connectivity | Tesla Motors Club"26 Jan 2020"Lost LTE Connectivity Fix | Tesla Motors Club"16 Aug 2018"Premium Connectivity Not Working. Car Says it is Subscribed ."4 Jan 2020"Reboot required to regain connectivity | Tesla Motors Club"6 Sep 2019"More results from teslamotorsclub.com
— I just got off the phone with support and they told me to schedule a maintenance request. He said that based on my vehicle's location I should have LTE service ( ."Tesla Connectivity options : teslamotors - Reddit"25 Jun 2019"Tesla Model Y/3 LTE Connectivity Problem : teslamotors - Reddit"4 Dec 2020"Are Tesla connected to the Internet continuously - and if so ."5 Oct 2016"More results from www.reddit.com
Tesla has stopped offering free unlimited Standard Connectivity for new vehicle orders.
According to Teslarati, vehicle orders placed after July 20, 2022 will include free Standard Connectivity for a period of eight years.
The EV automaker will notify owners when their free Standard Connectivity is about to expire. Tesla’s Connectivity section on their Support page reads:
“All new Tesla vehicles ordered on or before July 20, 2022, will have Standard Connectivity features at no cost for the lifetime of the vehicle (excluding retrofits or upgrades required for any features or services externally supplied to the vehicle - e.g. telecommunications network). As additional features and services become available in the future, you will have the opportunity to upgrade your connectivity plan.”
At $9.99 per month or $99 for a year, Premium Connectivity is worth the upgrade right now.
The contrast between Standard and Premium Connectivity is quite drastic; there aren’t many reasons to argue for staying on Standard. I think the live traffic visualization and music streaming are worth $9.99 alone.
The features included in Premium Connectivity further enhance the vehicle’s features and are important for the full experience of owning a Tesla. Premium Connectivity also includes live traffic visualization, satellite-view maps, video streaming, Caraoke, live Sentry Mode view, and a few others.
“An important part of all Tesla vehicles, further enhancing the driving experience providing access to features that require data usage - including streaming music and media, live traffic visualization, and more,” reads the Tesla Connectivity page on their Support section.
Tesla has yet to say what the price of Standard Connectivity will be since the first cars to expire are still eight years away, but we can speculate it may end up being somewhere around $5/month.
Currently if you do not subscribe to Premium Connectivity, you can still use some of the premium features such as music streaming or watch Netflix if you're connected via a Hotspot or WiFi connection. However, Tesla has added a new footnote to their site that suggests this may not always be the case.
The new footnote reads that items such as music and video streaming, internet browsing, Caraoke and others are "Currently available over Wi-Fi for Standard Connectivity."
It appears that Tesla either has plans to make these features exclusive to Premium Connectivity subscribers or that they're at least leaving the door open to change their minds in the future.
Although Tesla doesn't explicitly call it out on their website, it's expected that you will not need Standard Connectivity to use the Tesla app and that functionality will remain intact with or without Standard Connectivity.
The features that will no longer work without Standard Connectivity will include maps, navigation and voice commands. There may be others as well if Tesla adds any new features that require connectivity in the coming years.
Tesla will still include WiFi and cellular connections in the vehicle so that the app and software updates continue to function properly, so this comes across as a small money grab by Tesla.
The actual bandwidth costs for Tesla are very small since Standard Connectivity doesn't feature any bandwidth extensive features. To take away a feature like navigation seems odd, especially since it takes up two-thirds of the screen in a Model 3 or Model Y and the owner has no way to replace the maps with anything else.
It may have been preferred for Tesla to raise the price of their vehicles by a few hundred dollars (assuming Standard Connectivity would cost $5/month or $60/year) rather than reduce the functionality of the vehicle.
If we look at this in a slightly different way, it looks like Tesla is essentially going to charge a monthly subscription for the use of its navigation system, which isn't a great look for the leader in car software.
This is one feature I hope Tesla backtracks on.
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