How to fix code rlp-999?

Spectrum was one of the first cable companies to realize that cord cutting was going to be big and wanted in on the action. First came the TV boxes and then a streaming service. This tutorial is about the streaming service and concerns itself with installing it onto Roku rather than using a set-top box.

Spectrum TV is the service. It’s an alternative cable contract that isn’t actually a contract at all. It’s a rolling monthly subscription that offers premium channels that you can add or remove on the fly. It is more expensive than other cord cutting alternatives like DirecTV but is still popular.

Spectrum TV is available as a legit channel on Roku so setting up is a breeze. You will want your Roku connected to the internet of course and will need a Spectrum TV account but the rest is easy.

Now you’re logged in, you can use the Spectrum TV channel as you like. What you see will depend on your subscription but you can browse, search and watch content from the channel the same as you would any other.

The Spectrum TV channel does include a couple of foibles though. I have seen a few users complain that the channel won’t open, or open and then closes again or won’t stream content. If that happens to you, there are a couple of things you can do to fix it.

If your Spectrum TV channel on Roku keeps shutting itself down or won’t open at all, you’re not alone. The Spectrum TV forums are full of people complaining about this. It doesn’t seem to affect one single Roku device but all of them. The only option seems to be to either remove the Spectrum TV channel and re-add it or to factory reset the Roku.

The first is a pain and the reset is a nightmare if you have lots of channels or have customized your setup.

To remove the Spectrum TV channel, do this:

You can use the Roku app too if you prefer:

Now you can use the instructions at the top to add the Spectrum TV channel again and retry. You will have to sign in again but the app may work properly afterwards.

Two error codes that seem to appear a lot when using Spectrum TV are the RLP-1999 and RLP-999. According to Spectrum TV support, these are connectivity errors and are sign of an issue between your Roku and the Spectrum TV servers.

You can troubleshoot this yourself by trying another app within your Roku. If the app works fine and streams no problem, the issue is with Spectrum TV. If other apps have issues streaming too, it may be your network.

If you suspect your network there are a couple of things you can do.

Restart the Roku – A basic troubleshooting step that resets its network connection and could get it working again.

Restart your router and/or modem – Another basic step to reset your entire network. You can check other sources such as a web browser or phone to make sure your network is operating but a reset never does any harm.

Switch from WiFi to Ethernet – This step isn’t as easy as these others but WiFi can be very fickle. If you can, switch to a wired connection and retest the Spectrum TV channel. If it works fine, you need to troubleshoot your wireless network. If you’re still seeing issues, it isn’t you.

If none of those steps work, it’s time to get onto Spectrum TV customer services. You’re paying a premium for this service and it’s money down the drain if you cannot access the content you want to see when you want to see it.

• Restart the Roku – A basic troubleshooting step that resets its network connection and could get it working again.
• Restart your router and/or modem – Another basic step to reset your entire network.

Then you have discovered the best online guide, in which we'll cover all you need to know about the app and how to fix the problem you are having.

Let's dive into the details!

How to fix the Spectrum Roku workaround?

Spectrum TV, sometimes known as Charter Spectrum, is one of the country's oldest cable television networks.

When the trend shifted to streaming applications and devices, Spectrum TV followed suit. Spectrum TV is now one of the greatest streaming platforms in the United States.

All of the channels are also accessible in HD and all you require is a steady Internet connection.

Besides, it is a top-rated streaming app in both the Google Play Store and the Apple App Store.

Spectrum TV is an app that you must have on your Roku streaming device.

Spectrum TV

If you have Spectrum TV and Internet, there is no additional payment. The Roku app is simply a portal to material that you have already paid for.

Of course, the expense for everyone else is changing Internet and/or TV providers.

There's little incentive to do so, not with so many on-demand streaming services and Internet-based live options like Sling TV or YouTube TV available.

The first step you need to take is to have a subscription to "any Spectrum TV and Internet plan," as the company puts it.

If you use other providers, there is no option to stream the service.

In fact, once Spectrum subscribers stream away from their home network, they view less programming.

So, it is simple to begin watching if you're a subscriber.

Roku has its own app shop called Roku Channel Store where you may install apps on your device and the Spectrum TV app may be found in the Roku Channel Store.

Follow our instructions below:

A guide on how to install Spectrum Roku

As you launch the app on your Roku, you will be required to enter your Spectrum login information. That's all there is to it; you're ready to go.

You can watch live TV, view a programming guide, and select on-demand video.

The Spectrum app is compatible with the majority of Roku products.

All Roku TV, Premiere, Express, Ultra, and Streaming Stick models, as well as the Roku 2, 3, and 4, are included.

Each streaming platform has its own set of flaws and problems. The following errors may occur when using Spectrum TV on Roku.

Let’s see!

This is one of the most prevalent Spectrum TV app issues. If you are experiencing this problem, remove the program.

Your membership will not be canceled if you uninstall the app.

Then follow the steps above to install the app, which will solve the problem.

There are 2 main issues to Spectrum Roku

These are the trouble codes associated with Internet connectivity.

When the Internet connection is not reliable enough to stream the information, this error can occur.

If you receive these notifications, disconnect your Roku device from the WiFi network.

Then, restart both your Roku and your WiFi devices.

Several things could have gone wrong if you're having trouble with the Spectrum app on your Roku TV.

Before we get into the details, the first thing that could have happened is that your subscription expired.

Users frequently misinterpret the subscription deadline and get duped on the actual date.

If everything is fine with your membership, here are some alternative possibilities:

Some common factors that cause Spectrum Roku workaround

If your Roku device is not linked to a reliable Internet connection, you will have to deal with slow WiFi speeds.

Consequently, you’ll either be unable to view the app or all shows will significantly lag.

If your account is restricted or there is a security breach, you may be locked out of the Spectrum app.

Consequently, workaround for Spectrum app on Roku will happen.

The Spectrum app may fail to load if there is corrupted data within the program or if you have destroyed a critical system log.

Corrupted data

If there is a problem with your Roku device, you may be unable to access Spectrum and other apps.

Access to Spectrum servers will be blocked if you have changed the location of your Roku via VPN or another location service application.

Other possibilities include a temporary OS problem with the app or the Roku. So we'll cover them all next.

Before we begin, have you tried logging out of your Spectrum account?

Roku may frequently reject access to Spectrum servers, but with a simple relog, you may be able to get things going again.

If it doesn't work, here are other ways you can try to fix workaround for Spectrum app on Roku.

A guide on how to fix Spectrum Roku not working

If you're not sure what a hard reset is, it's a method of discharging your devices and removing any potential power issues that may have occurred over time.

It is also regarded as a power cycle, and all that is required is patience and waiting for the power to completely flush.

This step is effective in solving many issues, such as modem keeps dropping Internet.

Here's how to conduct a hard reset of a Roku device.

To avoid power interferences with strips or dividers, connect the Roku device directly into a wall socket.

It is conceivable that your Roku has lost network connectivity, leading to errors when attempting to connect to Spectrum servers.

To explore Spectrum regularly and enjoy the middle and minimal resolution average of shows, you would need Internet with a speed of at least 40 Mbps.

But how do you know your Internet speed? - You can run a Wifi speed test.

Roku disconnects from Wifi

Below are some troubleshooting tips if your Roku lost Internet connection or the connection is too slow:

Disconnect the power adapter and wait 5 minutes to hard reset your router/modem. Then, reconnect the power adapter and test.

Make sure your Roku and network router/modem are within a reasonable distance of one another.

Stop uploading, downloading, and seeding, and disconnect any unneeded devices from your network before testing the Spectrum status.

To test if you have an Internet connection, log on to any other device linked to your network, like your phone, and verify the Wifi status.

If your connection is fine but your access to Spectrum is still denied, try our next solution.

Many people claimed that they have been inputting their password incorrectly all along, which is why their access to Spectrum has been banned.

If you are convinced that your login and password are accurate, try changing the password because there may be a security breach.

If you do not know how to change your password, follow these steps:

Choose Forgot password option

When you are finished, try logging in with your new password.

If you failed to send a confirmation note in the first place, your account has most certainly been hacked, and you should contact Spectrum instantly.

If your network is operating normally, you should reinstall the Spectrum app. If there is corrupted data, a reinstall should resolve the issue and restore your Spectrum access.

Follow these instructions to reinstall the app:

If it's still not working, let's go on to the next option.

Reinstall Spectrum app

If Spectrum is not working on Roku right now, another possibility is that the Roku firmware is out of date.

Outdated Roku versions may not handle the most recent shows and resolutions, causing the app to crash or your access to be denied if the old firmware is discovered.

Follow the following steps to verify and upgrade your Roku firmware:

Select System update

Your device may restart during the update, but it will not be turned off.

This may cause enough damage to the firmware that you will need to manually apply the upgrade packages later.

So far, we have covered every important aspect of your Spectrum configuration, and now we will focus on your Roku device.

You can reduce Roku data usage by altering the Bitrate, which improves application compatibility and performance.

Here is how to get to and reduce the Roku Bitrate:

For example, 7.5 Mbs requires up to 3.4 GB of data per streaming hour. That amounts to approximately 200 GB in total for one month.

You can change the Roku Bitrate

By now, we have gone through 6 ways to fix the Spectrum Roku workaround.

If your Spectrum is not working on Roku after trying our methods, you should be able to fix it or, at the very least, figure out where the problem is.

If the app still does not work after trying all of our options, the next best step is to contact Spectrum support for assistance.