How to unlock dji flight restrictions?

Question

Tory Marcilliat · Answer

One such effort is the Fly Safe Geospatial Environment Online (GEO) framework. This risk-based global advisory system – commonly referred to as “geofencing” – uses GPS and other navigational satellite signals to restrict DJI drones from flying around sensitive locations such as airports, stadiums, prisons, nuclear power plants, and high-profile events.

This doesn’t mean that DJI wants to hinder your missions or keep you from enjoying your drone, especially when you’ve been authorized to take off within, or fly into, a GEO zone by your local regulatory bodies. Instead, DJI Fly Safe fosters operator accountability in a minimally invasive manner.

You have the flexibility to temporarily unlock or self-authorize flights in a majority of GEO zones. And unlocking your DJI drone for other high-risk locations could be as simple as sending in an online request with proof of flight authorization.

Admittedly, creating an unlock request requires a few additional steps on your part. But the GEO system goes a long way to encourage newcomers, recreational users, and even commercial drone pilots to make smart, educated decisions about when and where to fly their drones.

DJI’s GEO Zone map with up-to-date flight guidance is available on the DJI Fly Safe website. Each zone is designated with a different color:

If you’re planning to fly in an Authorization Zone, there are two ways to unlock your DJI drone:

It’s important to note that live unlocking works only when you have an active internet connection. The one exception is if you're flying with a Matrice 300 running the latest V3 firmware.

Alternatively, if you know in advance that your mission requires you to fly in an Authorization Zone, you can apply ahead of time for a custom unlock, which we will cover in this article later. Click here to skip ahead to custom unlocks.

While Restricted Zones and Altitude Zones require a custom unlock, Blue Authorization Zones can be unlocked live, in the field.

To complete this process live:

The following step-by-step guide explains this process in detail:

When prompted with this No-Fly Zone notification in the DJI Pilot App, click OK to proceed.

Check the boxes and click OK again.

This is what you’ll see if you’re not connected to the internet. This is a good time to go back and check that your device is properly connected to the internet.

If you are connected to the internet, you’ll see this Identity Authentication screen. Enter your phone number and agree to the DJI GEO Zone Unlocking Conditions.

You’ll receive an SMS code that you can type in.

Confirm that you are authorized to fly in this area and that you accept responsibility for this flight, and click OK.

When you see this Unlocking successful notification, you’re good to go.

If you’re planning on flying in a Restricted Zone or above an Altitude Zone, then you will need to request custom unlocking in advance through the DJI Fly Safe portal. Similarly, if you’re planning on flying in an Authorization Zone without an internet connection (unable to do live unlocking) then a custom unlock will be required.

Here are the steps you will need to take for a Custom Unlock:

This account could be personal (single drone operator), or it could represent a private organization or a government entity.

You should know that applying as an organization or enterprise increases the chances of your application getting accepted and gets you licenses with a longer validity period.

Let’s see how you can register a new DJI Fly Safe account, and add the details of the drones and the pilots.

From the DJI Fly Safe portal, fly-safe.dji.com, you will be prompted to login or create a DJI account. This account is what you log in with on the DJI Flight application you’ve been using, so log in with that or create an account.

Pro tip: Use a laptop or a desktop computer to access the Fly Safe portal since it’s still being optimized for mobile devices.

After logging in you’ll be prompted to click on the Authentication Application.

This will take you to the User Center and Background Certification tab. From there, select the applicable account type. Typically, recreational flights should select Personal Account, while Enterprise or Commercial flights should select Organization Account.

Next, you’ll be prompted with a form to collect your basic information.

At the end, there is an option to upload a file, and this is asking for a letter, on your organization’s official letterhead, stating that your drones are used for commercial purposes. Providing this will make it more likely for your application to be accepted and for your licenses to have a longer validity period.

After submitting this info, you’ll be prompted to verify the phone number provided. You’ll need to click on Get SMS Code first, and then enter the verification code to confirm.

After this confirmation, you’ll see that Background certification is completed.

Next, go to the Device Management tab.

Tap on the blue + New Device button.

Enter the flight controller serial number, then select the aircraft model from the dropdown menu. You can also give a device name if you have a nickname for your drone. This is helpful if you have multiple drones, and for easier tracking for yourself through the flight control portal.

You can also download an Excel template to enter the information of multiple drones at once.

The first column is for the flight control serial number. The second column is for device type.

Note: Make sure that the device type follows the same format as the options in the Aircraft Model dropdown menu from the portal.

Then upload the Excel file to fill in your devices in the portal.

As an aside, to find your Flight Controller serial number, follow the following steps:

To find your Flight Controller serial number with GS RTK and the Phantom 4 RTK:

For pilots, select Pilot Management on the left side of the user center, and click + New Pilot

The DJI Account here is what the pilot used to log in to the DJI app that is being used.

You have the option to add a Pilot Name for ease of use. If the user doesn’t have a DJI Account they can go to www.dji.com and click on the person icon at the top right to create an account.

After you add the pilot, you’ll see the Operation complete notification in the top right corner

You can also download a template if you would like to add pilots with an Excel sheet.

The first column is the DJI Account emails and the second column is the pilot names.

Then upload the Excel file.

The final tab in the user center is for User Feedback. If there is a GEO Zone missing or a location is closed or doesn’t exist, you can leave feedback here.

At this point, you’ve completed everything in the User Center, and the nice thing about the portal is that all this information is saved to your account, so you don’t need to enter pilot or device information every time you want to raise an Unlock Request. You can come back and edit or delete your information at any time.

After background certification and the addition of pilots and devices, you can continue to create an unlock request.

You will need to specify on the map the area where you want to fly. These map layers can be added in the shape of polygons or circles, detailing the latitude, longitude, as well as altitude.

Next, you select the date range and attach required authorization files such as flight permits, licenses, and agreements with local aviation authorities or airports.

After the application is submitted, you’d be able to check its current status on the “Unlock Request” page.

This walkthrough provides more details on how to unlock a DJI blue, grey, or red no-fly zone:

To begin, tap on Unlock Request in the top bar in the Fly Safe portal, and then + New Unlock Request.

Next, you’ll be prompted to select which type of Unlock you want.

Zone Unlocking makes sense if, for example, you have commercial operations that have been approved at a power plant, and you’d like to unlock the entire GEO zone.

Custom Unlocking makes sense if you have operations that only require flight in a portion of a GEO Zone, for example, if you have operations at an airport and there is a section that you have approval for, then you can draw a circle or a polygon of the area you want an unlock for.

After confirming Zone or Custom, the next step is to input your basic information which is auto-filled from the User Center. Then in the Devices and Pilots text input fields, if you just click in the field it will give you a drop-down list of pilots or devices to select from.

You can select multiple drones of the same type and multiple pilots.

The blue Add Device or Add Pilot links allow you to add a device or pilot to your account’s database.

If you selected Zone Unlocking initially, on the next screen you’ll see a map. You can search for a location at the top left, and you can zoom in or out with the +/- at the bottom right.

Find the GEO zone you want unlocked, click on it, and it will be added to the bottom bar. You can do this for multiple GEO zones if needed. Then add the time range with start and end date for the duration of this unlock.

Then type in your Unlocking Application Reason and upload an authorization file per the provided guidelines. It must be a .png, .jpg, .jpeg, or .pdf and it must be less than 5 MB.

If there are special circumstances, such as the flight being indoors and regulations don’t apply, be sure to specify this here for the DJI representative who reviews this application.

If you selected Custom Unlocking, you’ll be able to draw a polygon, circle, or specify certain coordinates of where you’d like to be unlocked. You can add multiple polygons or circles.

For a polygon, click on Polygon first, then tap on the map to add the polygon vertices, which requires 3-5 points. After creating a polygon, you can tap it to edit, delete, drag or move it. Created polygons will display at the bottom of the map.

For a circle, your first tap will be the center of the circle, and your second tap will set the radius

If you select the Import button, you can select Circle or Polygon, give the zone a name, and add specific Longitude and Latitude for either multiple points of a polygon, or just one for the radius of the circle

You can also download a spreadsheet template.

Using the tabs at the bottom you can add information for either Circles or Polygons, and then upload this to the portal.

After you’ve created the custom unlock areas, select the time range, the altitude, provide the reason for unlocking, and upload the authorization file per the guidelines.

Then click Submit.

DJI strives to review and process all custom unlock requests for Authorized, Restricted, and Altitude Zones within 30 minutes.

You can review your unlock requests, and can sort them by Waiting for Review, Under Review, Accepted, or Rejected.

You will receive an email notification regarding your application.

After the Unlock request has been accepted by the Fly Safe team, you are issued an unlocking certificate that must be downloaded to your drone using the DJI Pilot App. We cover this in more detail below.

At the same time, DJI runs a Qualified Entities Program (QEP) for pre-verified government and public safety agencies. Through this program, long-term unlocking certificates are made available. These certificates allow DJI drones to take off regardless of geofencing restrictions within the relevant country.

Currently, the QEP program is available in the United States, Canada, and Europe. You can visit this page for more information, or click the guide below to see how to apply for QEP or unlock a drone as part of this program.

Once your unlock request is accepted, you’ll be issued an unlocking certificate that must be downloaded to the drone using the DJI App.

Remember, this process requires an internet connection, and so, it may be a good idea to download the certificate package before going to the field.

To enable your custom unlock certificate, follow the process detailed here for various DJI Apps. You’d also find these instructions in the application acceptance email sent to you.

Below, we review this process for the DJI Pilot App.

Note, an internet connection is required for steps 1 to 5.

1. Power on drone, remote controller and mobile device/Crystal Sky if applicable.

2. Launch the DJI Pilot App, and you should see drone name in the bottom left designating connection.

3. In the DJI Pilot App, tap on the menu icon in the top right corner. Then tap on NFZ Unlocking Applications/Geo Zone Unlocking.

4. Tap the Refresh button in the top right and you will get a notification about new unlocking packages. Tap on the Details button to proceed.

5. Then you will have an option to Import the unlocking licenses onto the aircraft. What this does is import the unlocking certificate to the aircraft itself, where it is stored.

6. You can then turn the unlock certificate on and toggle the checkboxes in order to accept.

7. Now that the unlock certificate has been downloaded to the drone, when you turn on the drone and the remote controller, you can easily pull up your GEO zone unlock certificates to check that they are enabled to conduct your flight. If it’s not there, you will need to download and enable it.

If you’ve just turned your mobile device and remote controller or smart controller on, but have not yet turned on the aircraft, you’ll see a list of all the unlocking certificates that are currently associated with your DJI Account.

Assuming you have previously downloaded an unlocking certificate to a drone when you connect that drone to the remote controller/DJI App, you will only see the unlocking certificates for the connected drone.

All other unlocking certificates which do not have the same flight controller serial number as the connected drone will be displayed under “Other Unlocking Certificates” at the bottom.

You can tap on an individual unlocking certificate to see the type, validity, status, and aircraft serial number it is for.

We’ve prepared a flowchart for what steps you need to take for each type of GEO zone. It all starts with checking the Fly Safe Map to determine if there are any GEO zones at your planned flight location.

My custom GEO unlock application was accepted but I don’t see any unlocking packages on my DJI App. What should I do?

Make sure you’re logged into the DJI Account that was provided for the unlocking certificate. You can verify that by signing out and logging back in.

Also, verify that the flight controller serial number you submitted is correct. The letter “O” and the number “0” are easily confused. If you’re seeing “Other Unlocking Certificates” for your DJI account, but none for the drone you’re using, this could be the reason.

Other troubleshooting tips include:

Sujata Kadri · Answer

In this guide, we’ll walk you through how to identify whether where you want to fly is in airspace that requires unlocking, the two different types of geofencing DJI uses, and what to do to unlock each one of them.

Here’s our YouTube video, but if you’d prefer to read through this guide, please scroll below:

Start by using DJI’s Fly Safe Geo Map to see whether the area in which you want to fly is located in a geofenced “zone” that will require unlocking.

To do this, enter the address of the location where you want to fly in the search box in the top left of the interactive map that appears on the Geo Map page, and then click on the area to populate the geofencing zones in the location where you want to fly.

Quick note: Make sure to check off the “Warning Zones” and “Enhanced Warning Zones” boxes below the map to make sure all of the geofencing information relevant to your mission will be included in your search.

Once you input the location where you want to fly, you’ll notice color-coding indicating the different kinds of geofencing zones that cover the area (these colors correspond with the “DJI GEO Zones” you see listed horizontally below the map in the screenshot above).

Red zones indicate restricted areas, which require a Custom Unlock. We’ll walk you through how to request a Custom Unlock in the next section.

Gray zones indicate areas with altitude restrictions and are usually found near airport runways. Due to safety reasons, these restrictions cannot be turned off.

Blue zones indicate areas where flying is risky but up to the discretion of the pilot, and may be flown after completing a Self Unlock. We’ll walk you through how to perform a Self Unlock in the next section.

Yellow zones indicate areas where flying is potentially dangerous but does not require any unlocking (these are those Warning Zones and Enhanced Warning Zones areas). When taking off in these areas, a warning will be shown to pilots along with a request for the pilot to take responsibility for flying in the area by checking a box.

As we’ve already noted, there are two types of unlocking you can perform on your DJI drone: a Self Unlock (associated with blue zones) and a Custom Unlock (associated with red zones).

Self Unlock zones can be unlocked fairly easily by clicking through a series of steps, while Custom Unlock zones require proof of authorization (via LAANC or other documentation, such as a COA).

A Custom Unlock requires proof of authorization for flying in the restricted area and can only be requested via DJI’s website. Make sure to secure your Custom Unlock before you go into the field—don’t arrive on-site and expect to get a Custom Unlock right away.

Before you start the process listed below, make sure to secure authorization to fly in the area where you are requesting a Custom Unlock, since you’ll need to present this authorization to DJI in order to have your unlock request granted.

[To learn more about how to get airspace authorization see this step-by-step resource we created.]

Self Unlock can be done either before you fly or while you’re at the location where you plan to fly. Here’s how to do each one.

*Depending on the area, in order to trigger the Self Unlock prompt while on location you must have internet access (which means you won’t be able to do Self Unlock using an iPad that does not have internet access).

**You may need to perform a CSC maneuver to trigger the Self Unlock prompt to appear. If the prompt is not appearing, try doing a CSC maneuver to trigger the prompt.

Pro Tip: Although DJI documentation says that Self Unlock only works on a desktop browser, if you are in the field and only have an iPhone you can use Safari to do a Self Unlock by clicking the share button at the bottom of the screen, then selecting “request desktop site.” Doing this will allow you to do a Self Unlock on the DJI Self Unlock webpage while in the field.

Yorgo Barathy · Answer

The unlocking procedure for DJI drones has recently changed, so we have come up with this updated guide. We will also discuss briefly the difference between the approvals granted by DJI, and those granted by the FAA.

The geo-fencing restrictions of DJI have now been rebranded under the DJI Fly Safe program. The DJI Fly Safe website summarizes how the system works, the different types of GEO Zones, and the relevant policies and regulations that serve as the basis for the system. Unlock requests are also done through this website.

The 2.0 version of the Geospatial Environment Online (GEO) references the Obstacle Limitation Surface section of ICAO ANNEX 14. This is an international standard that classifies airports into one of three risk categories – low, medium, or high. This risk categorization determines the size and shape of the GEO Zone surrounding each airport.

GEO 2.0 also makes flight restrictions more precise in Restricted Areas. It is decidedly less prohibitive compared to previous iterations of the system.

Much like the old system, GEO Zones are classified into four types:

These are zones where no drone flight whatsoever is permitted. These typically cover airport runways but can also apply to correctional facilities and other critical infrastructure. It is still possible to fly a DJI drone, but you will need to present written approval from the proper authority.

These pertain to areas that have altitude restrictions. Part one of an altitude zone is a 60-meter height-restricted area that extends 3.6 kilometers from a Restricted Zone. Outside of part one is part two, an area that extends 8.4 kilometers from part one and has a height restriction of 150 meters.

Flight is restricted by default in these zones. However, DJI drone owners with verified accounts can apply for a self-unlock by making a request through the DJI Fly Safe website. These are typically oval-shaped areas consisting of two 4-kilometer semicircles placed on each end of an airport runway and connect in the middle.

Drone pilots will receive a warning notification when flying in these zones which they will have to acknowledge. However, there are no restrictions that will prevent a DJI drone from flying within these zones. These zones extend 2 kilometers from the borders of Authorization Zones.

All these GEO Zones are represented in an airspace map that is also viewable on the DJI Fly Safe website.

The first thing you need to know is that these unlock requests will have to be done on a desktop or laptop computer. There are no mobile app versions of the DJI Fly Safe platform. With that in mind, unlocking GEO Zones is something you will want to plan for and do a day or at least a few hours before your planned flight.

The following procedure will take you through the first-time registration of a new account at the DJI Fly Safe website. If you already have a verified account, then you can just skip the first few steps.

To start, go to the DJI Fly Safe website and click the option to register an account. You only need to provide a valid e-mail address and password.

Before you can proceed to an unlock request, you will have to go through an authentication application. This option should be available when you first click the unlock request option.

At the start of authentication, you will need to confirm whether the account is personal or if it will be used by an organization or a government entity. Authenticating a personal account is typically easier. Organization and government accounts require more background documents but are also more likely to get unlock licenses. Organization and government accounts also make it possible for several drone pilots to be authenticated under the same account.

Once you have selected the type of account you’re registering, you will need to provide a few pieces of basic information. These will include the name and contact details of the person in charge of the account. If you’re part of an organization, you will need to provide the name of the organization and a document that states if the drone will be used for commercial purposes.

For government accounts, you will need to provide some form of proof of identity as verification that you are part of the government organization.

In the next section, you will make a list of all the drones that are part of your fleet. For each aircraft, you have to indicate the Flight Controller Serial Number, the aircraft model, and the type of operation it will be used for. You can also assign a custom name for each aircraft.

This step can be time-consuming at first, especially if you have lots of drones in your fleet. You can make things a bit easier by downloading an Excel template that you can fill in and upload instead. Once the list has been generated, you can just pick the drone in your fleet for which you are applying an unlock.

In this section, you will need to generate a list of all the pilots under your organization. This only requires the basic name and email information.

As long as you have at least one entry under device and pilot management, you should be able to proceed to make an unlock request.

At the onset, there will be a series of warnings that you just need to read through and acknowledge. You will then have the option of choosing between two unlock modes – Custom Unlocking and Zone Unlocking. Zone Unlocking is applicable for applying for an unlock in an entire GEO Zone. In Custom Unlocking, you can draw a specific shape for which the unlock will be applied.

Regardless of which unlock option you choose, the first thing you have to do is to pick which device and pilot you are requesting an unlock for. You can also add a new device or pilot on this screen if needed.

The next screen will show you an airspace map where GEO Zones are highlighted. There is a search bar here to help you narrow down to your desired location. From here, you can choose the GEO Zone you’re getting the unlock request for. If you chose the Custom Unlock option, this is also the screen where you will draw the perimeter of your desired area.

Don’t forget to indicate the date of your proposed operations and your reason for the application. You can then submit the request. If you have provided all the necessary details, the request should be automatically accepted.

With the approval now in your account, the last step is to download it from the DJI server to your drone. This is done using the remote controller.

On the controller, just go to the settings area of the app and scroll down until you see the Unlock GEO Zone button. This should bring you to a screen that shows the approved unlock request that is associated with the serial number of your flight controller. From here, it’s just a matter of importing the unlock license to the aircraft.

Your DJI drone should now be able to take off in the specific Authorization Zone you applied for within the valid duration.

As a postscript to this guide, it is worth defining the difference between the authorization that DJI grants for the GEO Zones and the approval that you need to get from FAA for controlled airspace. If you own a DJI drone, there may be cases when you need to request both. These are two completely separate processes.

As we had already defined in detail, DJI authorization applies to the GEO Zones that have been pre-defined in the DJI Fly Safe system. This lifts the geo-fencing restrictions that are activated by default in all modern DJI drones. Take note that unlocks requests through DJI to provide no direct compliance to federal restrictions on drone flight.

FAA approval is needed for drone flight in controlled airspace. The UAS Facility Maps (which can be viewed online) serve as the basis for the location, extent, and altitude limitations for which these restrictions apply. This is a federal requirement that applies to both commercial and recreational drone flights.

FAA approval can be granted through LAANC, a system that allows for near-instant approval of airspace authorization requests. This can be accessed through many of the popular drone flight planning apps. In most situations, it takes less work to get FAA approval than a DJI authorization.

These are two different authorization systems that are completely independent of each other. This does increase the work that has to go into preparations, especially if you’re planning to fly within controlled airspace.

One of the more controversial aspects of having two separate systems for airspace authorization is that they don’t fully align with each other. This is mainly because the FAA and DJI have to separate maps as the basis for their systems. There may be situations where FAA restrictions should not allow you to fly your drone, but there are no DJI restrictions in place for the exact same location. The reverse can also be true – DJI preventing your drone from taking off in a spot where the FAA deems it perfectly legal to do so.

Instances of conflict between the DJI and FAA systems are rare, but they happen often enough that it’s always a good idea to double-check your plans a day or two before the scheduled flight. There is no word on whether these two authorization systems will ever work seamlessly in the future, but this tediousness has certainly led some drone pilots to look for drone brands that have no built-in geofencing features.

Burke Siu · Answer

In this guide, we will establish how to unlock DJI Drones to enable flight planning in defined Geo-restricted (no fly) zones.

DJI is one of the leading brands in drone technology and is often seen as one of the top innovators in drone safety.

As a leader in drone safety, DJI implemented its own Geo Zone system also known as a No Fly Zone.

GEO zones that prohibit flight are implemented around locations such as airports, power plants, and prisons. They are also temporarily implemented around major stadium events, forest fires, or other emergencies.

Certain GEO zones don’t prohibit flight but do trigger warnings that inform users of potential risks.

The Hammer Hub has a built-in No-fly Zone map that enables you to quickly check if your planned flight falls within any of these Geo Zones or No-Fly Zones. To access the No-fly zone map on the Hammer Hub click the aircraft icon on the right-hand side of the screen.

Before you fly it is highly recommended that all of your equipment is up to date and has the latest firmware installed, this includes not only the drone but any accessories, including the DJI App and CrystalSky monitors if you use them.

In this post, we will take you through how you unlock those Geo Zones (No-Fly Zones) to enable drone flights in those specified restricted areas.

So what are Geo-Zones and what do they look like?

DJI’s GEO Zone System defines where it is safe to fly, where flight may raise concerns, and where flight is restricted.

DJI have created their own GEO Zone map that defines areas of concern when planning your flights. You can check this map on their designated GEO Zone website:

https://www.dji.com/flysafe

Each zone has its own category and is colour coded.

You will see from the example above that areas on the map are coloured to determine their severity.

The key below gives you an indication of what each colour means and how that may affect your planned flight.

The example above has three defined coloured areas, Grey, Blue, and Red. As you can see from the key these are as follows:

GREY: Altitude Zone, these will present themselves as a warning on the DJI App and flight altitude will be limited.

BLUE: Authorisation Zone, these present themselves as a warning on the DJI App, and flight is limited by default. These zones may be unlocked on the DJI App by authorised users with a verified DJI account.

RED: Restricted Zone, these will present themselves as a warning on the DJI App and flight will be prevented. To unlock these zones you will need to contact flysafe@dji.com or perform an online unlock.

As you can see from the last two examples, blue and red, there are times when you will need to unlock your drone to perform a flight, so how do we perform an unlock to operate in those authorised or restricted areas?

There are two methods of unlocking your drone to fly in restricted or authorised areas. These are known as custom unlocks and live unlocks, here we will discuss unlocking your drone in both Authorisation Zones and Restricted Zones.

Authorisation zones, those zones that are BLUE, require an unlock which can be performed both in the DJI app or on the FlySafe website. Here we will discuss unlocking using live unlock:

Live unlock is available in a BLUE zone and involves unlocking your drone in the field before performing your planned flight, this is done in the DJI App.

You will need to make sure your device has an internet connection for the authorisation to be established.

You will be notified that you are in an authorisation zone the moment you start the props, the following steps will allow an unlock for 24 Hours.

1: The app will notify you that you have entered an Authorisation zone and ask if you wish to apply for a self-unlock to access it. Press Ok to continue.

2: Check both boxes and press OK

3: You will be prompted to enter your phone number, make sure you have the correct country code. This is for identity authentication, you will also have to check the box to agree to the DJI Geo Zone Unlocking Conditions.

4: You will receive a text message to verify your identity, input this here.

5: Confirm that you are authorised by checking the boxes and then press OK

6: Once you press OK you will see the notification that unlocking was successful

You can also use a custom unlock to fly in an Authorisation Zone, this requires you to have a verified DJI Account. Custom unlocks are used as an alternative method of unlocking for Authorisation Zones and are the only way to unlock a Restricted Zone.

In the next section we we look at how you unlock using custom unlock.

Restricted zones, those zones that are RED, require a custom unlock which can only be performed on the FlySafe website and requires you to have a verified DJI Account which can be set up on the FlySafe site. Here we will discuss unlocking using custom unlock:

1: Navigate to https://www.dji.com/flysafe and scroll down the page until you get to the section labeled Unlocking Requests

2: Click 'Unlock A Zone' and you will be presented with a log-in page

3: From here you can create a DJI Account or log in to one you have previously created. For the purpose of this tutorial, we will assume that you have already created one. Log into your DJI account.

4: Once you have logged in you will see the page where you can request a new unlock. You will see from this example that some unlocks have already been authorised (some information redacted)

5: From here select 'New Unlock Request'

6: Once you have selected 'New Unlock Request' you will have to agree to the terms and conditions and then select which type of unlocking you require.

7: Custom unlocking allows you to draw a circle or polygon anywhere on the map to apply to have that specific area unlocked, Zone unlocking allows you to select the entire GEO Zone as defined by the colours on the map and unlock that area. This also includes authorisation zones as previously discussed.

8: Once you have selected your method of unlocking press confirm, in this example, we have selected custom unlock. You will be presented with a page to input your basic information.

9: Input your information which will include your organisation and drone/drones that require the unlock and press next

10: The following page lets you select your custom unlock area, the altitude you require, and the reason behind the request to have the restricted zone unlocked. You can also upload and supporting documents for your unlock for example agreements with local authorities or NATS authorisation.

11: Once you have inputted the information and uploaded any supporting documents select submit.

DJI tries to review and process all custom unlock requests for Authorized, Restricted, and Altitude Zones within 30 minutes.

You can review your unlock requests, and can sort them by Waiting for Review, Under Review, Accepted, or Rejected and you will receive an email once a decision has been made.

Once the application has been accepted by the FlySafe Team you will be issued a certificate which will be accessible in your DJI App, this can then be actioned to unlock the designated restricted or authorised zone.

We hope this guide helps you understand the flight planning behind unlocking DJI Drones in restricted GEO Zones.

Once you've unlocked your drone, you probably want to collect high-quality data from the field. If you'd like to learn more about how to capture high-quality data and get the most out of your drone flights using our cloud-based platform, please feel free to visit our learning resources.

If you haven't got a Hammer account and would like to try Hammer Missions you can get started on our free trial.

To learn more about our enterprise solutions, including mission collaboration, data processing, and AI solutions, please contact us at team@hammermissions.com.

We look forward to hearing from you.

— Team at Hammer Missions

D.N Sulochana · Answer