Arya Debroy
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Answer: Yes, DLT registration is mandatory for every Telemarketer, Reseller, Company and Single User.
Answer: The complete process for DLT registration 3 important steps: 1. Entity Registration 2. Sender Id (Header) Registration 3. Template Registration
Answer: DLT process is initiated by TRAI (Telecom Regulatory Authority of India). However, you need to contact the telecom operators such as Airtel, JIO (Reliance), Vodafone Idea (VILPOWER), Videocon (PingConnect), BSNL, MTNL etc. for DLT Registration.
Answer: You need to follow specific guidelines and steps from different operators to register your Sender ID (Header) on the DLT platform. For More Detail contact our DLT Team DLT.support@stripl.in
Answer: In this case, upload a document to prove the co-relation between your Company Name & the Sender ID (Header). If the registrar is satisfied with the document of proof, your Sender ID (Header) may get approved.
Answer: The steps to get Template approval depends on the operator you choose to register with. For more information on template registration process please contact our DLT Team DLT.support@stripl.in.
Answer : No, you have to proceed with few more steps to complete your DLT registration. 1. Add Sender ID (Header) 2. Add your service provider as a Telemarketer in your account.
Answer : If you are getting this error, it implies that you have registered before with the same credentials or your registration process is incomplete. Click on the "forgot password" and follow the instructions. If you are still not able to log in to your account, contact the support team of the operator.
Answer : No, a Principal Entity cannot send commercial communication related to other line of businesses as it is strictly prohibited. New TRAI regulations mandates that the content of the commercial communication must be stringent to the line of business of the PE only.
Answer : Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query. AIRTEL: Email ID: telemarketer.helpline@airtel.com Twitter Handle: https://twitter.com/airtelindia VODAFONE IDEA (VILPOWER): Email ID: support@vilpower.in Twitter Handle: https://twitter.com/vodaidea news VIDEOCON (PING CONNECT): Email ID: dlt.helpdesk@infotelconnect OR customercare@infotelconnect.com Twitter Handle: https://twitter.com/ConnectBB JIO: Email ID: jio.ISOMCCSupport@ril.com Twitter Handle: https://twitter.com/jiocare
Answer :Telemarketer registration is renewal after five years and the fee shall be decided later.
Answer: As per the process we (STPL) has been made to understand that we have to get all our users registered on whichever telecom operator's connectivity we are using for SMS delivery. For e.g. If we are using Multi operator connectivity like Jio, Airtel, BSNL, Videocon, VI, Vodafone etc. then all our users have to register on all these operator's DLT Platform. We (STPL) also have to register as Telemarketer on all these operator's DLT Platform.
Answer: Rs.5900 has to be paid to the telecom operator as DLT registration charge. We (STPL) are not taking that charge. Also we are getting the entities registered for free whenever the operators are giving us the communication of the same.
Answer: As we have multiple operator Connectivity we will try to pass on the maximum possible flexibility to our esteemed client's, but we (STPL) are the aggregators of SMS service wherein we are dependent on the telecom service providers like VILPOWER, Videocon (Smart Ping), BSNL, Airtel, MTNL etc. So in case these operators implement the rules strictly as per TRAI mandate then we will be forced to comply with the norms and will not be able to process SMS from Unregistered Entities.
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