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Answer: Yes, DLT registration is mandatory for every Telemarketer, Reseller, Company and Single User.
Answer: The complete process for DLT registration 3 important steps: 1. Entity Registration 2. Sender Id (Header) Registration 3. Template Registration
Answer: DLT process is initiated by TRAI (Telecom Regulatory Authority of India). However, you need to contact the telecom operators such as Airtel, JIO (Reliance), Vodafone Idea (VILPOWER), Videocon (PingConnect), BSNL, MTNL etc. for DLT Registration.
Answer: You need to follow specific guidelines and steps from different operators to register your Sender ID (Header) on the DLT platform. For More Detail contact our DLT Team DLT.support@stripl.in
Answer: In this case, upload a document to prove the co-relation between your Company Name & the Sender ID (Header). If the registrar is satisfied with the document of proof, your Sender ID (Header) may get approved.
Answer: The steps to get Template approval depends on the operator you choose to register with. For more information on template registration process please contact our DLT Team DLT.support@stripl.in.
Answer : No, you have to proceed with few more steps to complete your DLT registration. 1. Add Sender ID (Header) 2. Add your service provider as a Telemarketer in your account.
Answer : If you are getting this error, it implies that you have registered before with the same credentials or your registration process is incomplete. Click on the "forgot password" and follow the instructions. If you are still not able to log in to your account, contact the support team of the operator.
Answer : No, a Principal Entity cannot send commercial communication related to other line of businesses as it is strictly prohibited. New TRAI regulations mandates that the content of the commercial communication must be stringent to the line of business of the PE only.
Answer : Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query. AIRTEL: Email ID: telemarketer.helpline@airtel.com Twitter Handle: https://twitter.com/airtelindia VODAFONE IDEA (VILPOWER): Email ID: support@vilpower.in Twitter Handle: https://twitter.com/vodaidea news VIDEOCON (PING CONNECT): Email ID: dlt.helpdesk@infotelconnect OR customercare@infotelconnect.com Twitter Handle: https://twitter.com/ConnectBB JIO: Email ID: jio.ISOMCCSupport@ril.com Twitter Handle: https://twitter.com/jiocare
Answer :Telemarketer registration is renewal after five years and the fee shall be decided later.
Answer: As per the process we (STPL) has been made to understand that we have to get all our users registered on whichever telecom operator's connectivity we are using for SMS delivery. For e.g. If we are using Multi operator connectivity like Jio, Airtel, BSNL, Videocon, VI, Vodafone etc. then all our users have to register on all these operator's DLT Platform. We (STPL) also have to register as Telemarketer on all these operator's DLT Platform.
Answer: Rs.5900 has to be paid to the telecom operator as DLT registration charge. We (STPL) are not taking that charge. Also we are getting the entities registered for free whenever the operators are giving us the communication of the same.
Answer: As we have multiple operator Connectivity we will try to pass on the maximum possible flexibility to our esteemed client's, but we (STPL) are the aggregators of SMS service wherein we are dependent on the telecom service providers like VILPOWER, Videocon (Smart Ping), BSNL, Airtel, MTNL etc. So in case these operators implement the rules strictly as per TRAI mandate then we will be forced to comply with the norms and will not be able to process SMS from Unregistered Entities.
According to TRAI (Telecom Regulatory Authority of India), telemarketers have to be registered in the DLT platform.
It is being issued in the public interest to control the SMS spam from various marketing firms.
Earlier the bulk SMS providers were required to register with TRAI.
With the updated rules, whoever wants to send promotional or transactional SMS to their customers needs to be DLT registered.
There are multiple phases to implement the above regulation which mandated the use of blockchain-based technology known as DLT. Most of the telecom operators have already implemented the DLT system.
It’s aimed at creating more transparency and reducing the incidence of spam and fraud done through SMS.
Corefactors is taking special measures to offer regulatory compliant solutions in line with TRAI rules and regulations to create a more transparent system for communication. It enables you to send SMS to your leads directly through automation.
To prevent customers from unsolicited commercial communication TRAI has revised the rules for telemarketers and enterprises for bulk SMS service in India.
It has formulated guidelines to enhance control and prevent any fraudulent practice. It also gives greater safety for the end customer.
The companies who want to send promotional or transactional messages to their customers will now have to register themselves with telecom operators.
They will be accountable to telecom operators who will be directly accountable to TRAI.
Also Read: SMS Marketing: Definition, Features, Benefits, and Best Practices
These are the access providers who would be directly connected to TRAI and help in the regulation process. Example: Vodafone, Airtel, Idea, BSNL, etc.
Regulatory compliance is established by the regulator, i.e TRAI. It audits and governs the operations to safeguard customers’ interests and prevent fraudulent practices.
The DLT platform lets you register as a Telemarketer or Enterprise. If you deal with customers and communicate with them through SMS you’re most probably a telemarketer.
Telemarketers are two types:
Telemarketers are the main source of sales for many companies. The most common form of telemarketing is outbound sales, where businesses need to communicate with customers through SMS or voice.
Therefore it is necessary to register in the DLT platform as a Telemarketer to send promotional and transactional messages.
On the other hand, Enterprises are businesses that deal with products or services that would like to connect with leads through SMS to increase their sales.
Your business needs to be registered in the DLT platform as per TRAI rule as an enterprise if you require to communicate with your prospects via SMS.
TRAI has mandated the registration of telemarketers and enterprises in the DLT platform. Registration charges can vary depending on your service provider.
Enterprises that run SMS marketing campaigns require to register themselves in the DLT platform according to TRAI guidelines. This has been introduced to initiate transparency of the functionalities of Enterprises.
It also helps TRAI identify the customers who initiate the SMS/voice service so that they can transparently use the service without any trust issues.
This has been implemented by all the operators and now telemarketers and enterprises can make the registration under any operator’s DLT platform following the above steps.
You’ll be receiving a unique registration number as per your registration as a telemarketer or enterprise on the first phase of DLT registration.
TRAI regulations have been enforced by the telecom operators and the implementation can’t be pushed back.
With the sender names from the DLT portals, your SMS will be blocked by telecom operators.
You can register in any or all of the DLT platforms. For registering in the DLT sms platform, client has to pay INR 5900/- to the first operator on which he is registering. If you want to register with other operators as well, no fee is required for that. If an individual/entity is registering with other operators, then they only need to register Sender ID and KYC, and need not pay the registration amount again.
Add following in your DLT registration : Telemarketer Name: SID GROUPS Telemarketer ID: 1102524310000011354
Click here to know the revised TRAI Guidelines
Click here to know the changes in the TRAI rules for Bulk SMS Industry
Click on the link provided for different operators to register in the DLT platform.
https://www.vilpower.in/
https://smartping.live/entity/login
https://www.ucc-bsnl.co.in/
https://trueconnect.jio.com/#/
https://www.airtel.in/business/commercial-communication/home
https://telemarketer.tatateleservices.com:8082/
The list of documents required during the DLT registration are:
We request you to register on the DLT platform as soon as possible to avoid any inconvenience in sending SMS.
