What is rtd breaches in flipkart?
As a seller, making sure that your products are dispatched on time is an absolute necessity. Once an order is packed, and marked RTD, Flipkart's logistics partners. “In a hurry to fulfil all orders on time and avoid RTD breaches, sometimes the shipping labels are incorrectly pasted. Your Flipkart account suspension, or worse, getting blacklisted can be the worst. The key to consistent performance is to avoid all breaches and mistakes.
This article covers an in-depth analysis of how Flipkart manages its sellers, and how sellers can improve their performance on Flipkart to qualify for the coveted gold tier.
With the exponential rise in the number of sellers on Flipkart, it became really hard for them to treat all sellers equally. Flipkart had to decide which seller's products would have maximum visibility, which sellers would need a dedicated account manager, which sellers needed advanced seller support, and so on.
This made them introduce the seller tier system in 2016, where sellers would be rewarded based on their performance. Flipkart has devised three tiers to split its pool of sellers - bronze, silver, and gold.
The introduction of the tier system was a win-win because sellers were struggling to create a unique identity for themselves amidst the millions of competitors. Since the tier system set clear distinctions in terms of the service and recognition, it became easier for them to incorporate a milestone-driven approach in their selling strategy.
Note: All sellers start out as bronze sellers, after which they can qualify for the silver and gold tier based on their performance.
Benefits get progressively better as you move from bronze to gold. Also, the coveted gold tier has some unique benefits such as being invited to exclusive Flipkart events and getting a dedicated account manager.
Flipkart measures the performance of a seller based on four inspection criteria standardised by them, these are - sales, average product ratings, service quality and regional utilisation.
One of the major differentiators between sellers for Flipkart is their sales performance. Flipkart measures the sales performance of a seller based on one of three criteria's — sales in units, sales in revenue, or growth index. Sellers need to accelerate their sales in order to qualify for the Silver and Gold tier.
Flipkart offers your customers the ability to rate your products based on their experience in terms of usability and service. These ratings are range from zero to five, with five being the highest ( best achievable rating).
The benchmarks standardised by Flipkart for the average ratings of your products are vertical benchmarks. This means that they vary based on the category of the products you're selling.
Sellers need to ensure their products and services meet the required customer expectations in order to receive positive feedback.
Flipkart expects high service quality standards from its sellers. To ensure this, they have implemented strict guidelines which sellers need to adhere to and penalties in place in case of any breaches. Flipkart measures the service quality of a seller based on two criteria's — RTD breaches and seller cancellation. Sellers need to be meticulous when selling on Flipkart with regular inventory updates and SLA-driven order processing.
An order placed on Flipkart could be local, zonal or national depending on the location of the customer.
Flipkart wants to offer speedy delivery of orders to their customers, this means delivering their orders on the same day or the next day. Delivering orders with such speed is only possible for local and zonal orders. This is why Flipkart wants to reward sellers with a high regional utilisation percentage who are helping them meet this objective.
To become a Gold seller, you need to meet the following performance criteria:
One of the most effective ways of increasing sales on Flipkart is a flash sale or a promotional event. You can promote the sale ahead of time; this will act as a catalyst, bringing you more sales and more revenue. To participate in such events, go the the 'growth' section in your seller dashboard. You will see promotions Flipkart is actively encouraging sellers to take part in. Choose the most suitable options in line with your sales strategy and get going!
Another proven strategy to increase the discoverability of your products on Flipkart is to run ad campaigns on Flipkart. Using paid advertisements, you can create highly-targeted and tailormade ads for customers who are most likely to purchase your merchandise. To use Flipkart ads, simply head to your seller dashboard on Flipkart and click on advertisements. Flipkart has an extensive rate card with different cost-per-click for different categories. You can select the relevant category, define your target audience and start advertising.
You can offer your customers with product combos which helps you boost your sales and average order value. Customers are lured into buying product kits because they're reasonable and they offer solutions to multiple pain-points.
Make sure you're offering enough products for your customers to choose from. Even if you have a limited range of products, you can let your customers choose between different product variants like colours and so on. This increases the likelihood of them making a purchase.
You need to see what your competitors are doing at all times, this helps you stay updated on customer shopping trends and pricing patterns. You will be able to identify products with high sell-through, analyse why customers love to buy them and tweak your sales strategy accordingly.
If you open Flipkart's seller panel, they have created a dedicated space to provide sellers with actionable insights on how to grow their sales. These insights can vary from stock recommendations, pricing suggestions to advertising recommendations and more. Based on these insights, sellers can modify their sales strategy to accelerate their sales.
If you display your products with pixelated or blurry images, customers may never know what exactly they are buying. This increases the chances of your products getting bad ratings. To prevent this, you can include high-resolution images of your products from all profiles.
If you're not using correct and informative product descriptions, customers may set the wrong expectations from your products. This can also lead to them rating your products poorly. To avoid any confusion, you should have content-rich product descriptions, including its features, materials used, weight, size, and more.
Particularly for clothing or footwear brands, the ratings stoop down due to incorrect size ordered by the customers. Moreover, there is a slight size variation from brand to brand. By providing an easy-to-read size chart, customers will order the right products which will help improve your product ratings.
Another reason for poor product ratings is when the product reaches your customer in a damaged or substandard condition. To avoid this, you need to make sure you use the right packaging materials. For example, fragile glassware should be bubble-wrapped and then sealed in a corrugated box.
With the help of your past order history, analyse the region where orders are maximum. It helps you plan your inventory distribution according to high sales zones. Flipkart has developed an extensive seller panel which can provide you with performance reports. You can analyse these reports to identify the most prominent zones to store your inventory. If you're just starting out, it might make sense to distribute your inventory to major metropolitan cities of the country — for example, Mumbai, Delhi, and more.
Look for the products having a high sell-through rate and distribute them to different fulfilment centres. If you are starting fresh and don't have sales data to identify top performers, then distribute inventory of your flagship products.
Based on your analysis, you can now distribute your inventory across the country.
Working with a tech-enabled 3PL like Eshopbox can help you on your journey to becoming a gold seller by:
Eshopbox SLA-driven and streamlined pick and pack allows you to pack every order and mark it as 'ready to dispatch' on-time, without fail.
By meticulously processing orders with the SLA in mind, sellers can avoid RTD breaches and seller cancellations.
See how picking and packing works
One of the major contributors to SLA breaches is overselling. This happens when the seller is unable to source a customer's order due to lack of inventory. Eshopbox syncs your inventory across all channels every 5 mins, this allows you to relay accurate inventory levels to marketplaces and avoid overselling which can lead to seller cancellations.
By relaying accurate inventory levels, you only receive orders for inventory you have. No more seller cancellations.See how inventory snapshot works
Products make their way into your customers’ shopping cart easily when they are bundled. With Eshopbox, you can use powerful merchandising techniques like kitting to combine multiple products together. This helps you maximise product exposure, offer exciting deals and target multiple needs through a single purchase.
It helps you boost revenue by increasing the average order value of a purchase.
Learn how kitting can be a powerful revenue boosting tactic
Eshopbox has a powerful network of fulfilment centres spread across the nation. You can split your inventory with Eshopbox based on your most demanding zones and improve your regional utilisation.
It helps you improve your regional utilisation by storing items closer to your customers in multiple locations.
Learn how splitting inventory can help you improve your regional utilisation
Eshopbox conducts quality checks at the time of receiving inventory and order processing to make sure your customers get the correct products in their hands. If you have unique products which need to be specially examined, Eshopbox allows you to customise the inspection criteria as per your specific needs.
It helps you improve your average product ratings by delivering the right products.
See how quality check works
To manage flash sales effectively, Eshopbox combines its extensive fulfilment infrastructure with organised workflows to handle the exponential surges in order volumes. All you need to do is inform Eshopbox about the time and duration of the flash sale and the Eshopbox will take care of the rest — from increasing your daily pick capacity to allocating dedicated manpower, everything's covered.
It helps you accelerate your sales and boost additional revenue.Check out our quintessential guide to running a flash sale
What if we told you that there is a way to become a gold seller instantly, without any of this hassle? Eshopbox already qualifies as a gold seller on Flipkart, all you need to do is make us your seller on record to enjoy the benefits of being a Flipkart Gold seller.
It helps you qualify as a Flipkart Gold seller directly, without any lengthy process.See how seller on record works
Eshobox helped Spykar and many more become a Gold sellers on Flipkart, for which they received a certificate of recognition from Flipkart.
Flipkart is an online marketplace with millions of products in more than 80 categories which includes clothing and accessories, automotive accessories, food products, books, industrial and scientific supplies, health care and beauty, mobile and accessories, home and kitchen, and many more.
Flipkart was started in 2007 by Binny Bansal and Sachin Bansal and is headquartered in Bengaluru, India. The organization currently employs more than 50,000 people and has 150+ million registered users (Targeting 500 million by end of 2022), who visit the website daily. Flipkart’s technical support allows them to send millions of shipments per month, and the numbers are still growing.
The primary goal as a business owner is to promote and grow your brand, which enables you to generate revenue and indirectly increases the prospects of becoming a Flipkart Gold Seller. Even if you possess a prominent location for your business in a bustling market, you may be well-known, but your reach will be limited. What can you do about it? By starting to sell at online marketplaces like Flipkart, Amazon, and Myntra.
When you sell products online, you can reach a much larger audience and potential customers. Building your brand value and making your products easily visible online to customers in various cities across India, will cause them to shop from you online. This way consumers can also easily order things online and have them delivered to their homes, without going to that place.
Selling with Flipkart has its perks and benefits.
You may have the most famous store in Connaught Place, Delhi, or in Commercial Street, Bangalore, but clients who aren’t in that area won’t be able to visit you. When you sell online, on the other hand, you can reach customers in your neighborhood and city just as readily as customers from distant parts of the country. For example, when you sell on Flipkart, you instantly gain access to over 150 million registered users. With this one move, you may transform your business by establishing an all-India presence.
To be precise, a physical store owner may only be able to contact a limited number of buyers. They can deliver to consumers’ houses, however, distance restrictions may apply. Hence reaching out to more customers can be beneficial to sellers who need to broaden their reach to find new customers.
Unlike a traditional shop, selling online on Flipkart doesn’t require you to spend a lot of money on setting up and running your business. With a few clicks, you can easily start a small business that can grow without having to spend a lot of money.
When you sell things online, you don’t have to worry about how you’ll get them to the customer or how much they will cost. You may use the logistical network that has been developed and perfected with ease if you choose the correct platform, such as Flipkart. You may enjoy the delivery experience while simultaneously protecting yourself from losses with the Seller Protection Program, which offers hassle-free pick-up and delivery of products through 200+ pick-up hubs and more than 10,000 delivery agents and also reduces logistics costs.
When you launch your business online, how will you stand out among the thousands of other sellers? Don’t panic, you can promote your company without breaking the bank. When you sell on Flipkart, for example, you’ll be connected with partners who will catalog and photograph your products so that they appeal to customers, as well as give you advice on promotions and advertising and assist you in making smart business decisions.
You may take advantage of market trends when you start your online business on Flipkart. Flipkart collects data on a variety of topics to assist you to understand what products are in great demand, what new market trends are emerging, and what products sell better. You can utilize this data to make appropriate stock changes and, as a result, enhance your revenue.
With these five reasons in mind, start selling online and take your business to the next level. You may register in a matter of minutes and utilize the simple seller platform to manage and build your business. Flipkart’s online marketplace, which has over 150+ million registered users, has more room for expansion than you could ever dream of. This, together with all of the assistance you require, makes it simple for you to get started and become a Flipkart Gold Seller.
Also, read our blog on Seller Fulfilled Prime to get an idea of competitive eCommerce services.
While many people find the lengthy process of becoming an online vendor burdensome, Flipkart has simplified the procedure to the satisfaction of sellers. When you complete the Flipkart seller registration procedure, it will ask you for information and documents about the sort of legal business organization you wish to register with.
When you start to think about an online selling business on Flipkart, even before the seller registration process, you should be well informed about documents about the type of legal business entity you wish to register with. As a fact, before you join Flipkart as a seller, you first must establish a legitimate company entity.
There are the three classifications Flipkart has been offering:
Each legal entity has its own set of characteristics and regulations. As a consequence, you need to determine which one meets your requirements. It might be detrimental to your business if the structure you choose is inappropriate. It is also significant in terms of the fact that the firm must file income tax returns and annual filings with the company registrar.
Let us provide the detailed information and advantages of registering as a legal business entity:
There are various benefits of registering as a Private Limited Company on Flipkart. This is by far the most appropriate corporate structure. Sellers benefit from the advantages of a Private Limited Company, such as limited liability, which provides security to its promoters and shareholders, easy transferability, easy access to financing, independent legal entity, perpetual succession, and risk-taking ability to build the business, among others. It is an extremely progressive move to register as a Private Limited Company for selling/trading things on online platforms like Flipkart and Amazon. Documents required are-
As a Partnership Firm, a seller can join Flipkart. Limited liability protection, a separate legal entity, and easy transferability are all advantages of registering as a Limited Liability Partnership (LLP) on Flipkart. Documents required to become a Flipkart seller using a partnership or LLP business type include-
For individuals who do not want to maintain their business storefronts but still want to sell their products, online markets for them are usually very simple. Organizations like Flipkart make it easy for them to list their products and sell them across the country.
The majority of people are using these portals to register. The sole proprietorship is immediately granted to the person who registers under a brand name. This business model provides no insurance to the owner and limits the owner’s capacity to expand due to unconstrained liability and limited access to loans, company grants, and banks. As a consequence, selling as a sole proprietor is ideal for small business owners with minimal risk. Here is a list of documents and information required to register as a sole proprietorship-
· Go to the Flipkart Seller Homepage to register as a Flipkart seller.
· When you click “Register Now,” you’ll be sent to the seller registration page.
· After submitting the basic details (Name, Email-Id, GSTIN) you will receive a confirmation email from Flipkart that registration has been successfully done.
· The next screen will ask for your pick-up location. You must first enter your pin code, which will be confirmed, followed by your address.
· Business information will be requested in the next following step.
· After providing the information asked, there will be another verification email request to confirm the email address. To confirm the email address.
· The Flipkart seller account would be finally created. After that, the individual will be brought to the final page for authenticating the account, where filling out the following categories is mandatory. Attach a scanned copy of each supporting document to demonstrate the legitimacy and functioning of the business entity.
To begin selling on Flipkart, one must submit Tax-Related business documents.
Flipkart offers shipping and operational support. It has collaborated with major logistics partners across India to pick up and deliver orders quickly wherever in India. Packaging expertise, materials, and training are provided by the logistics company or courier services. After receiving the order, the seller is responsible for packing the product and keeping it ready for dispatch. The courier service representative collects the order from the vendor and delivers it to the specified location.
Flipkart assists you in achieving maximum results with less investment. As a result, the Flipkart Fulfillment service allows you to access cutting-edge fulfillment centers at a very low cost. Where products are stored at fulfillment centers. Flipkart fulfillment offers space for fulfillment centers, efficient delivery of products, professional inspection of products for quality, and aesthetic packaging.
The benefits of Smart Fulfillment are:
· Orders are processed quickly.
· Strict quality controls
· Packaging materials of high quality
· Assured by Flipkart
· Inventory is distributed across several fulfillment centers.
· People that join up for Flipkart Fulfillment and sell high-quality products earn the Flipkart Assured badge.
A seller must meet the following requirements to receive this badge:
· Least customer returns
· Smart retail fulfillment should be listed.
· A product’s rating should be higher than the standard.
· Flipkart imposes shipping charges if you receive the Flipkart Assured badge.
· You can determine delivery charges depending on your costs if you lose the Flipkart Assured badge.
Flipkart deposits funds directly into your bank account between 7-15 business days of receiving your order. The reward varies according to the performance level. Seven business days for gold sellers, ten business days for silver sellers, and fifteen business days for bronze sellers.
Flipkart also charges a minimal fee on successful orders, and you have complete control over the price of your products.
A returns policy is a collection of rules and regulations that enables customers to return goods if they are disappointed with them. Flipkart’s return policy protects customers from products that are damaged or defective. It allows buyers to request a return, replacement, or refund based on predetermined criteria.
Every Flipkart seller has to analyze data, and Flipkart has made it simple for them to do so by creating the Sellers Hub mobile app. It gives real-time information on listings, payments, D2C order fulfillment, refunds, and other topics.
Flipkart also has its dashboard where vendors may view the metrics analytics. Sellers can easily comprehend data from a certain period and also recognize return orders.
The Flipkart dashboard assists you with evaluation, management, and analytics. It includes all of the relevant information for a seller, such as listings, payments, inventory, orders, growth, reports, and advertising.
It became increasingly difficult for Flipkart to treat all merchants fairly as the number of sellers increased exponentially. Flipkart had to decide which sellers’ products would get the most visibility, which sellers would want a dedicated account manager, which sellers would require advanced seller support, and so on.
In 2016, the Seller Tier System was implemented, with sellers being paid based on their performance. To assign a particular tier to the seller, Flipkart evaluates a seller’s performance using these inspection criteria: sales, product ratings, service quality, and regional utilization.
To earn favorable feedback, sellers must ensure that their items and services satisfy the required customer expectations.
Based on the analysis of the performance of the seller, they are provided with certain benefits. These benefits are considered to be directly proportional to the performance of the sellers and this becomes important from the seller’s point of view.
Better the seller performs while selling on Flipkart, the more perks he will receive. Performance is reviewed and rewarded, and it is classified as a Bronze, Silver, and Flipkart Gold Seller (prime-tier). This rating is valid for 90 days, after which it will be upgraded if you meet all of the criteria for the following tier.
GMV (Gross Marginal Value), or the number of units sold, seller cancellations, Ready to Dispatch (RTD) breaches, and product ratings are all factors considered for the specific classification.
Every seller at Flipkart aspires to be a Flipkart Gold Seller on the platform. In comparison to the other tiers, Flipkart offers a lot of benefits in the Gold tier. The question now is how to become a Flipkart Gold Seller, and how to maintain your status as a Flipkart Gold Seller, if you already are.
To attain Flipkart Gold Seller tier status on the Flipkart marketplace, you must meet certain conditions-
These are the most critical pre-requisites which are to be keenly obeyed to become a Flipkart Gold Seller. Dare you miss any of them.
Flipkart always incentivizes its sellers in an attempt to keep its customer base in the face of raising the level of competition amongst sellers. Flipkart Gold Seller tier members receive a 20% discount on forwarding shipping costs, a 7-day payment cycle, high product visibility, a dedicated account manager, exclusive participation in exclusive Flipkart events, and first-page high visibility on the Flipkart website. This Flipkart Gold tier features to assist in the expansion of the Flipkart Online Selling business.
After registering on Flipkart as a seller and spending the majority of your day there, sellers probably noticed a large increase in their overall sales. However, the sky’s the limit in online business. If you’re still wondering how to increase your Flipkart sales and maintain the Flipkart Gold Seller status, you are at the right place to learn the tactics.
A flash sale is one of the most effective ways to achieve Flipkart Gold Seller status. Vendors can advertise the sale in advance, which will work as a stimulant, resulting in greater sales and money. Go to the ‘growth’ section of the seller dashboard to participate in such events. Flipkart actively encourages vendors to participate in its promotions.
With Flipkart’s spectacular shopping events, often known as spike sales, you’ll have a lot of opportunities to grow your brand. There are interesting offers on practically all categories during spike sales. This draws a large number of purchasers and delivers a lot of traffic to websites and mobile apps. Sellers not only increase sales with little work but can also reach out to more buyers all at once. Participating in spike sales can also help increase buyer satisfaction and helps in getting established as a Flipkart Gold Seller.
Flipkart makes sure suppliers receive a large number of buyers during the sale by providing everything from extra operational employees to TV commercials and promotions on web portals.
Running ad campaigns on Flipkart is another effective approach for increasing the discoverability of your products on the platform and attaining Flipkart Gold Seller status. You can develop highly-targeted and tailored commercials for customers who are most likely to buy your products using paid advertisements. Simply go to your Flipkart seller dashboard and click on advertisements to use Flipkart ads. Flipkart has a comprehensive rate card with various CPCs for various categories. Sellers can start advertising after selecting the appropriate category and defining targeted demographics.
The more clicks your products receive, the more likely they are to be purchased. Product Listing Ads are the simplest approach to obtaining more clicks for your products on flipkart.com.
Select a product and develop an advertising campaign for it. Then these products are displayed as ‘Featured Products’ on relevant Flipkart pages.
When a buyer comes across an ad while looking for things to buy, he clicks on it. If it is relevant to the buyer search query, most probably it is purchased.
On an eCommerce website, a catalog displays a list of products and plays a key function in influencing shoppers. To become a Flipkart Gold seller, it’s critical to have a well-designed catalog with a concise explanation of your products if you want to convert traffic to sales. Remember that most people shop online to save time, so your product description should impress them without making them waste time trying to figure out what you’re selling. Adding your goods to the appropriate category and sub-category is another key aspect of cataloging that can help you enhance sales. This will make it easier for shoppers to find your products and increase traffic.
Make sure you have enough things to pick from for your customers. Even if your product line is small, you can give your clients the option of selecting numerous product versions such as colors and other features. This improves their chances of making a purchase.
Images are the closest a customer can come to the look and feel of a real product on a digital platform, making images a crucial component of online selling. Your product’s images should always be high-resolution, with every detail visible. Because what looks nice sells more, make sure that product images are professionally photographed to pique buyer interest.
Customers may never know what they are buying if you display your products with pixelated or blurry images. This increases the likelihood of your products receiving negative feedback. To avoid this, make sure all of your profiles include high-resolution photos of your products. This can help you achieve Flipkart Gold Seller status
Customers may have unrealistic expectations of your products if you don’t use accurate and helpful product descriptions. This may result in people giving your products a low rating. You should include content-rich product descriptions, including characteristics, materials used, weight, size, and more, to avoid any mistakes. Using detailed descriptions will escalate your chances of becoming a Flipkart Gold Seller.
The ratings of clothes and footwear brands, in particular, suffer because buyers order the wrong size. Furthermore, there is a small size difference across brands. Customers will order the correct products if they include an easy-to-read sizing chart, which will also help boost product reviews. This can also help in making you a Flipkart Gold Seller.
RTD stands for ready to dispatch, and an RTD breach occurs when the product is not dispatched on or before the scheduled dispatch date. On a priority basis, sellers should pack orders and designate them as ready to ship.
A procurement Service Legal Agreement (SLA) is decided upon by the marketplace and the sellers. According to their order processing capacities, sellers should apply procurement SLAs to their product listings.
In the event of a resource shortage, quickly boost procurement SLAs across all listings to avoid an RTD breach. Finally, avoid packing orders on the last day and designate them as ready to ship.
When a seller lacks sufficient inventory or is unable to obtain an ordered item, the seller is compelled to cancel the order.
Regularly update product listings with the correct selling price and quantity.
If an ordered item is not in stock, strive to locate it immediately so that the order can be fulfilled on time. Remove the product from the listing immediately if you are unable to source it and avoid submitting too many product listings and then failing to fulfill some of them.
Analyze the region with the most orders using your previous order history. It assists you in distributing products according to high-selling zones. Flipkart has built a robust seller panel that may generate performance reports for you. These reports can be used to determine the most important zones for storing your merchandise. If you’re just starting, it can make sense to disperse your goods across the country’s big metropolises, such as Mumbai, Delhi, and others.
Find products with a high sell-through rate and distribute them to various eCommerce fulfillment centers. Distribute stock of your flagship products if you’re starting from scratch and don’t have sales data to identify top performers.
These ways when adopted help the seller to achieve Flipkart Gold Seller Tier.
In case, you want to expand your sales channel and want to start selling on Meesho, read our blog to know about 8 effective strategies to become a top Meesho seller.
The technology behind WareIQ prioritizes speed and scale to give you complete control over your logistics and provide clients with Amazon-like delivery. WareIQ combines all of your logistics operations into a single platform, allowing you to manage everything from inventory, orders, and warehousing to shipping, delivery, and refunds all in one location. There will be no more squandered resources or data fragmentation from a hundred separate tools but WareIQ provides a one-stop solution for every eCommerce complication and reduces logistics costs.
Since customer expectations have risen dramatically as a result of changing consumer preferences and high digital adoption and eCommerce logistics expansion after the COVID-19 pandemic. To stay ahead of the online selling competition, brands now must improve their website interface and services to become a Flipkart Gold Seller.
In this article, we’ll go through numerous pain points that can affect your online selling and how WareIQ can help you deal with them.
The SLA-driven and streamlined pick and pack automated systems in WareIQ ensure that every order is packed and marked as “ready to dispatch” on time, every time.
We assist our sellers to avoid RTD breaches and seller cancellations by properly processing orders while keeping the SLAs in mind which helps sellers to attain Flipkart Gold Seller status.
When participating in flash sales and promotional events, frictionless fulfillment is essential to satisfy the peak needs and complexity of direct-to-consumer and direct-to-business orders, with automated order fulfillment systems, this can be productively fulfilled.
Effectively handling exponential increases in order quantities, WareIQ combines its enormous fulfillment infrastructure with well-organized procedures. All you have to do is tell us when and how long the flash sale will last, and we will handle the rest – everything from raising your daily pick capacity to allocating dedicated labor is taken care of.
With the correct inventory relay, you can avoid overselling. Overselling is one of the leading causes of SLA breaches. When a seller is unable to fulfill a customer’s order owing to a shortage of inventory, this occurs. To avoid this, WareIq syncs your inventory across all channels regularly, allowing you to accurately transmit inventory levels to marketplaces and avoid overselling, which can result in seller cancellations.
With WareIq you only receive orders for inventory you have which causes zero cancellations from sellers.
To ensure that your consumers receive premium quality products, WareIQ runs quality checks at the time of receiving inventory and order processing. If you have one-of-a-kind products that require further scrutiny, WareIQ lets you tailor the inspection criteria to meet your requirements which indirectly assists you in increasing your average product ratings by presenting the appropriate products. With precise order processing, we won’t let you deliver a low-quality product to your clients. This will assist you in becoming a Flipkart Gold Seller.
Our storage facilities and fulfillment centers are scattered across India and closer to your demand centers. This is how WareIQ helps you to reach a wider audience in less time. Also, our strategic inventory placement keeps your demand centers filled and allows for effective and timely delivery. WareIQ can assist your transition from a 5-15 day delivery system to an Amazon-like same-day/next-day delivery system. With WareIQ, you can split your inventory based on your most popular zones and improve your regional utilization
What if we told you there is a method to become a Flipkart Gold Seller right now, that is too hassle-free? All you have to do now is contact us and our executive will help get you onboarded then as a vendor you will start enjoying the benefits of being a Flipkart Gold Seller in less than 90 days.
Let's take a look at the SLA metrics, based on which Fynd can decide whether the store should be created, removed from the system.
Procurement SLA is the deadline for the sellers to process the order and mark it as "Ready To Dispatch". The Procurement SLA has to be given along with a product listing to indicate maximum the time it will take for marking an order as "Ready To Dispatch".
Below is the summary of the SLA metrics that the sellers must abide by to meet the pre-set level of customer satisfaction
Summary:
Seller Cancellations Rate: 0.25% RTD Breach Rate: 0.5% Reattempts Rate: 2% Total Customer Returns Rate - (depends on category) Weight Anomaly Rate: 5%
For detailed information regarding the policy and the metrics, refer the following document: Seller Performace Metrics
SLA breaches can be of two types:
If any order is not marked "Ready To Dispatch" before the Dispatch By date, then it becomes a service level agreement breach or SLA Breach. These orders are marked as "SLA breach". This will negatively impact the seller’s performance. SLA Breach might lead to an order being marked as a seller cancellation if there is a further delay in marking Ready To Dispatch after the violation of the SLA.
Sellers are strictly advised not to mark an order as RTD unless they have completed the earlier seller workflow processes downloading shipping labels and invoices (if applicable) and packaging the product completely.
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