How to start a laundry business in India?

Small owner-operator perspectiveI started a pickup laundry in a college area — here's what worked for me.- Start with pickup and delivery to avoid high rent. Use a rented garage or shared facility for processing.- Use clear turn-around times (e.g., 48 hours) and hit them—on-time delivery builds repeat customers.- Keep pricing transparent: per kg or per garment, with a clear list for special items.- Offer student discounts and monthly passes to lock recurring revenue.Local trust tip: Provide a simple care card with each order explaining washing instructions. It helps when customers return.

Launch checklist for a neighbourhood laundryFrom my experience working with a small laundry chain — focus on operations and repeat orders.1. Decide on model: pickup-delivery, counter service, or coin laundry.2. Location & setup: - Good footfall or easy access for pickups. - Equipment: industrial washers, dryers, steam iron, hangers, detergent dosing systems.3. Services & pricing: - Wash and fold, dry cleaning (partner with a cleaner), ironing, stain removal, and bulk/commercial laundry for hotels. - Offer subscription plans for recurring revenue.4. Operations: - Standardize processes: sorting, washing program per fabric, and quality checks. - Tagging system for garments to avoid mix-ups.5. Technology & payments: - Simple billing software, SMS/WhatsApp notifications, and digital payment options.6. Staff & training: train staff on stain treatment and fabric care. Staff reliability matters most.7. Marketing: door-to-door flyers, tie-ups with apartment complexes, and introductory discounts.Scalability: Once unit economics work, replicate the model in adjacent areas and centralize finishing to save costs.