What can i do if my dstv lost signal?

Question

Shun Spitz · Answer

The DStv signal not found error can be caused by a variety of issues. Step one to avoid this error, is using an accredited DStv installer. We can connect you with a qualified DStv installer in the Western Cape and Gauteng.

By using the services of an accredited DStv installer, your decoder will be tuned into the correct DStv frequency. This will minimize the times that you will experience the DStv signal not found error.

The other technical element that could cause the DStv signal not found error, is an incorrect dish. You should be using an 80cm satellite dish to ensure the best reception. By making use of our accredited local DStv installers, you can avoid this issue. Together with the size of the satellite dish, you must also make sure that it is aligned properly. Other external problems that can cause the DStv signal not found error include heavy storms in your area as well as technical issues on the DStv system.

DStv signal strength varies from area to area. If you are living in a rural area, you might experience signal issues more frequently. It is advisable to consider investing in a DStv signal booster to minimize the problem. Our accredited local DStv installers can assess your signal strength to determine whether a booster will solve the signal loss problem. The good news is that you can still watch DStv Catch Up or ShowMax even when you lose signal due to a heavy storm.

The signal quality is a signal to noise ratio. If you are experiencing bad signal quality, it could be due to a faulty angle adjustment of the LNB. Bad weather will especially influence your signal reception.

The low-noise block downconverter (LNB) is the receiving device that is fitted on your satellite dish. It collects radio waves from the DStv dish and converts the waves into a signal that is carried through the cable to a receiver on the decoder. If the DStv signal not found error occurs, there are a few basics steps you can follow to determine where the problem originates from.

Sometimes a cable can become dislodged after a cleaning spree, or someone maybe accidentally bumped the decoder.

This could be a temporary problem. Visit downdetector.co.za to check if anyone else is experiencing issues in your area.

http://downdetector.co.za/status/dstv/map

If there is no bad weather present and you’ve checked all the cables, restart the decoder to reconnect to the DStv system. Switch the decoder off, pull out the card, wait for a few seconds before reinserting the card and switching the decoder on again.

If the error occurs regularly, we would advise that you adjust the satellite dish. It is best to make use of the services of a certified DStv installer, rather than attempting this yourself.

When the DStv signal not found error only occurs on some of the channels, this is due to the way the channels are broadcasted. Some channels are on a lower signal spectrum and the signal strength is not strong enough.

This error will occur if your dish is not properly aligned. Or the LNB cable is possibly faulty or not connected correctly. Also, make sure which services you have activated on your DStv account.

This error will appear because of a technical fault, such as a damaged LNB cable. Or it could be due to a cable that is not connected properly. The dish alignment can cause this as well. If you have checked all the manual connections and the error persists, contact a certified DStv installer to investigate the problem.

The DStv signal not found error will most likely be caused by a faulty LNB cable. You can pinpoint the problem by switching the cables around and checking if the error persists. It could also be due to wear and tear on the cable. Check that the cable isn’t damaged anywhere, causing a short at the conductor.

Your DStv dish captures the signals sent from a satellite orbiting in space. So even though there’s not bad weather directly in your area, the signal can still be affected. If the DStv signal not found error pops up and tells you its due to bad weather, there’s not much you can do about it.

It can occur due to a storm or even strong winds in your area. Strong winds can also have a long-term effect on your dish, even a little disturbance can influence the signal strength. The DStv signal not found error can pop up due to bad weather in your area, as well as storms elsewhere.

If you have checked all the possible manual causes and the error persists, don’t despair. Our accredited DStv installers are ready to assist you. A quick phone call or email and you will be back to watching your favourite television shows in no time.

Contact us now to get in touch with one of our accredited DStv installers.

Mauricio Blackson · Answer

If you are you here, then you must be experiencing a “DStv no signal error” on your DStv decoder. The problem is usually caused by a faulty LNB, a misaligned dish, loose connections, and bad weather elements.

In this article, I will show you what you can do when your DStv decoder loses signal. But first, let’s discuss the major causes of DStv signal loss.

In fact, the majority of DStv signal problems are caused by bad weather elements and faulty DStv accessories. Signal problems make your DStv decoder to display signal errors.

If your decoder resets itself to default factory settings then you can also lose your DStv signal. This is because when your decoder resets, it uses the default LNB type settings which may not be appropriate for your decoder.

See how you can improve your DStv signal strength and quality.

The reason your DStv says no signal is because there is an error in the DStv installation. This is caused by either a misaligned satellite dish, a faulty LNB, an improperly connected F-connector plug, loose cables or incorrect decoder settings on the LNB type. Incorrect decoder settings can be fixed by resetting your decoder to factory defaults as shown in the video below.

In most cases, the problem is not as complicated as you may think. So, before you call any accredited DStv installer and spend a lot of money, try out these easy tips.

These tips will help you restore your DStv signal back. Who knows, you can end up saving money and time. In addition, you will also have an idea of where the actual problem is.

Remember there are dishonest installers out there who would want to empty your pockets. So, be wary.

In order to solve your DStv signal problem, you need to pinpoint the exact issue. You don’t need to be very technical to follow these simple steps.

It is advisable to first check the values of your DStv signal strength and quality before following these steps.

This enables you to find a solution quickly. If you don’t know how to check the signal strength then you can watch the video below.

Good signal strength is usually above 75% for both Explora and normal HD decoders. Read my article on how you can improve your signal strength and quality if your DStv signal strength is less than 50%. If your strength and quality are both -1% then it means there is no signal that is coming from the satellite dish to your decoder.

Fix a DStv no signal error by following the steps below:

This is one of the easiest checks you can do on your own. Firstly, inspect all the DStv cables at the back of your decoder. Then, check for any loose DStv cables. Make sure that all F-types connectors are connected correctly. If you don’t know how to connect the F-type connectors then you can watch the video below.

In fact, make sure all cables are connected to the correct ports on the decoder. Remember kids, dogs and cats can pull your DStv cables at the back of your decoder.

If you find any loose cables then plug them back onto the DStv decoder. Just make sure that you plug in the signal cable on the right port (LNB-in and Unicable-in).

Believe it or not, rebooting your decoder can solve multiple problems such as freezing pictures and decoder errors.

So, why not try it out! Reboot your decoder by pressing the power button for more than 10 seconds. Remember, rebooting your decoder may take a while. So, be patient! If this does not solve your problem, then proceed to the next step.

Visually inspect your satellite dish for a broken arm and rust. Rust affects most satellite dishes in coastal areas that are made out of galvanized iron.

Also, make sure that the bolts on the satellite dish are tight. Your dish should not move freely when you try to turn it. Otherwise, strong winds can easily put your dish out of alignment. If the dish is freely moving then realign the satellite dish and then tighten the bolts.

You will need a signal detector to realign your dish. Although you might not know how to align your satellite dish yourself, at least, you will know the source of your signal problem.

There are silver metallic nuts that you find at the end of your DStv cables. These nuts which connect your DStv cables to the LNB. They are known as F-connectors. So, make sure they are connected properly on the LNB.

Sometimes they rust or become loose. Also, check for any damages on the LNB. If your LNB is faulty then you need to replace it to restore the DStv signal. Remember, you also need to align the LNB correctly by tilting it up and down.

Have you have tried all the tips above without any success? If that is so then maybe it is time to call an accredited DStv installer in your area. In fact, the DStv technician will perform some advanced diagnostics to identify the problem.

You can also chat with our consultants on WhatsApp by clicking on the button below.

At EasyInstall, we provide reliable and honest DStv technicians in major cities of South Africa. In KwaZulu Natal, we cover the following areas: Ballito, Durban, Hillcrest, Durban North, Pinetown, Amanzimtoti, Kloof, New Germany, Westville, and Waterfall.

In addition, we provide DStv installers to the following areas in Gauteng province: Johannesburg, Centurion, Krugersdorp, Midrand, Kempton Park, Pretoria East, Sandton, and Roodepoort.

Mantan Tenzer · Answer